Difference between revisions of "TEAM DAILY UPDATES"
From crazysales
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* For every refund processed via eBay backend, still add a refund request in our backend, and notify Eva through RTX to avoid confusion. -John <br /> | * For every refund processed via eBay backend, still add a refund request in our backend, and notify Eva through RTX to avoid confusion. -John <br /> | ||
10/15 | 10/15 | ||
| − | * This is regarding the Global Outlet items (HQB) . Please be informed that Charles informed us that UBI now can accepts PO BOX address, but if the courier is TOLL, still PO BOX address is not allowed. -Nikkie <br /> | + | * This is regarding the Global Outlet items (HQB) . Please be informed that Charles informed us that UBI now can accepts PO BOX address, but if the |
| + | courier is TOLL, still PO BOX address is not allowed. -Nikkie <br /> | ||
| + | 10/23 | ||
* For the 30-day money back guarantee(NZ), even if the product is under free shipping promotion, the postage will not be deducted to the refund. We will still process full item price refund. -John | * For the 30-day money back guarantee(NZ), even if the product is under free shipping promotion, the postage will not be deducted to the refund. We will still process full item price refund. -John | ||
Revision as of 17:08, 23 October 2015
10/1
- Start of National Holiday in China, CN will have limited staff up to the 7th of October - Edmund
10/2
- As per Chara, the free gift promotion was already stopped. Please tell customers that we offer while supply lasts. - Edmund
10/13
- For questions regarding Sugar's items, contact Sugar or Jenny Ye. - Willy
10/14
- For every refund processed via eBay backend, still add a refund request in our backend, and notify Eva through RTX to avoid confusion. -John
10/15
- This is regarding the Global Outlet items (HQB) . Please be informed that Charles informed us that UBI now can accepts PO BOX address, but if the
courier is TOLL, still PO BOX address is not allowed. -Nikkie
10/23
- For the 30-day money back guarantee(NZ), even if the product is under free shipping promotion, the postage will not be deducted to the refund. We will still process full item price refund. -John
