Difference between revisions of "Call flow"
From crazysales
Line 10: | Line 10: | ||
'''(If customer no go)''' | '''(If customer no go)''' | ||
− | - I see, Thank you so much for your time, and just in case you change your mind, you can call me at 03 95480224 loc | + | - I see, Thank you so much for your time, and just in case you change your mind, you can call me at 03 95480224 loc '''(XXX)''' |
− | -and I can help | + | -and I can help you process this order and offer you a great deal. |
'''(Ending Script)''' | '''(Ending Script)''' | ||
− | - Again this is | + | - Again this is '''(Name).'''Thank you for your time and Have a great day ahead! |
Revision as of 13:03, 22 October 2015
* How to call customer (up selling)
- Hi, Good am / pm! This is (Name) in behalf of (Queue), we saw that you ordered a (Item) from us. Just wondering how is the product so far?
- I see, Thank you for your feedback on the item, btw, do you need extra (XXX) for your item? I can give you a special offer of less (XXX) if you buy now...
- or you can actually buy (XXX) to use for your product and adds this benefit (XXX)which i can offer less xxx if you buy now.
(If customer no go) - I see, Thank you so much for your time, and just in case you change your mind, you can call me at 03 95480224 loc (XXX) -and I can help you process this order and offer you a great deal.
(Ending Script) - Again this is (Name).Thank you for your time and Have a great day ahead!