Difference between revisions of "Procedure A"
From crazysales
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− | For payments for "More to Pay", parts, etc..add note in the Order and contact the person who handled/ is assigned to process the case. | + | For payments for "More to Pay", parts, etc..add note in the Order and contact the person who handled/ is assigned to process the case. Put notes on the order in the following fromat: |
+ | |||
+ | '''Transaction ID:''' | ||
+ | |||
+ | '''Buyer Email Address (PP):''' | ||
+ | |||
+ | '''Payment Amount:''' | ||
+ | |||
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'''Editor/s''': | '''Editor/s''': | ||
− | Willy Balanoyos | + | Willy Balanoyos; Jane Jian |
Revision as of 17:35, 21 October 2015
- Step 1. Control click "here":
- Step 2. Click "Order History":
- Step 3. Check for matched order. (If there are many or cannot find matching order, follow Procedure B.)
- Step 4. Once a matched order is found, manually add payment for pending order or shortfall. Just put the Paypal Transaction ID in the "Transaction Reference" box and click "Add Payment" button.
For payments for "More to Pay", parts, etc..add note in the Order and contact the person who handled/ is assigned to process the case. Put notes on the order in the following fromat:
Transaction ID:
Buyer Email Address (PP):
Payment Amount:
- Step 5. Go back to the system event list and finish the event.
Editor/s:
Willy Balanoyos; Jane Jian