Difference between revisions of "Catch More to pay"
From crazysales
| Line 2: | Line 2: | ||
:- inform customer that the item has been returned to us, | :- inform customer that the item has been returned to us, | ||
:- confirm with the customer if the address is correct and complete, | :- confirm with the customer if the address is correct and complete, | ||
| − | :- if the customer still wants the item, process resend order, no need for customer to pay | + | :- if the customer still wants the item, process resend order, no need for customer to pay re-delivery fee. |
:- if the customer wants refund, process item price refund only. | :- if the customer wants refund, process item price refund only. | ||
Revision as of 16:56, 24 April 2024
- - inform customer that the item has been returned to us,
- - confirm with the customer if the address is correct and complete,
- - if the customer still wants the item, process resend order, no need for customer to pay re-delivery fee.
- - if the customer wants refund, process item price refund only.
