Difference between revisions of "Stock Issues"
From crazysales
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If you encounter this issue, please contact WAREHOUSE to confirm the '''Real Stock Level'''. <br/> | If you encounter this issue, please contact WAREHOUSE to confirm the '''Real Stock Level'''. <br/> | ||
You may ask warehouse staff to '''''adjust the stock''''' or '''''release the reserved stock''''' or ask eBay team to '''''transfer eBay stock'''''.<br/> | You may ask warehouse staff to '''''adjust the stock''''' or '''''release the reserved stock''''' or ask eBay team to '''''transfer eBay stock'''''.<br/> | ||
| − | Once the stock is updated, you should be able to update the address.<br/> | + | Once the stock is updated, you should be able to update the address and/or the order status.<br/> |
'''POINT OF CONTACT :''' | '''POINT OF CONTACT :''' | ||
Revision as of 14:41, 22 May 2023
If the Instock or Ebay Listing is Negative, the system will not allow you update the address or process the order.
If you encounter this issue, please contact WAREHOUSE to confirm the Real Stock Level.
You may ask warehouse staff to adjust the stock or release the reserved stock or ask eBay team to transfer eBay stock.
Once the stock is updated, you should be able to update the address and/or the order status.
POINT OF CONTACT :
1. William Wu/Kevin Pang/Kenny Zheng (Warehouse) - If Instock is Negative
2. Sandy Deng (eBay) - If eBay Listing is Negative
3. Jonas Meng (IT) - If you cannot update the order after fixing the address and stock
