Difference between revisions of "Stock Issues"
From crazysales
| Line 1: | Line 1: | ||
[[file:stock.png]]<br/> | [[file:stock.png]]<br/> | ||
If there is an issue with the address, you cannot update it if the Instock or Ebay Listing is Negative.<br/> | If there is an issue with the address, you cannot update it if the Instock or Ebay Listing is Negative.<br/> | ||
| − | If you encounter this issue, please contact WAREHOUSE to confirm the Real Stock Level | + | If you encounter this issue, please contact WAREHOUSE to confirm the Real Stock Level. You may ask warehouse staff to adjust the stock or release the reserved stock or ask eBay team to transfer eBay stock.<br/> |
Once the stock is updated, you should be able to update the address. | Once the stock is updated, you should be able to update the address. | ||
Revision as of 14:16, 22 May 2023
If there is an issue with the address, you cannot update it if the Instock or Ebay Listing is Negative.
If you encounter this issue, please contact WAREHOUSE to confirm the Real Stock Level. You may ask warehouse staff to adjust the stock or release the reserved stock or ask eBay team to transfer eBay stock.
Once the stock is updated, you should be able to update the address.
POINT OF CONTACT :
1. William Wu/Kevin Pang/Kenny Zheng (Warehouse) - If Instock is Negative
2. Sandy Deng (eBay) - If eBay Listing is Negative
3. Jonas Meng (IT) - If you cannot update the order after fixing the address and stock
