Difference between revisions of "RMAgent (NEW)"
From crazysales
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[[File:RMA4a.jpg]] | [[File:RMA4a.jpg]] | ||
| − | <span style="color:# | + | <span style="color:#ff0000">Please note that dates are arranged in order (previous to latest). Use the [[File:RMA5a.jpg]] to check the latest cases. ***<br> |
Revision as of 16:08, 20 April 2023
Crazysales RMA Guide
For Requester (CSR agent handling the customer’s case)
And
For Approver (Assigned CSPH Staff to Check and Submit the Request)
The new RMA tool can be accessed by anyone who has the Management tab on their own backend tool
Once accessed, the RMA interface will appear:
On the RMA interface, CSPH can search and filter data by using the search bar:
CSPH can sort case via date:
Please note that dates are arranged in order (previous to latest). Use the 
to check the latest cases. ***
