Difference between revisions of "How to submit refund request(backend)"
From crazysales
(Created page with "eBay '''Steps for refund:''' 1. Go to backend > https://admin.crazysales.com.au/admin.php > click "Customers and orders" File:RefundbackendEB01.jp...") |
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| − | '''Steps for refund:''' | + | '''Steps for refund:''' <br> |
| − | 1. | + | 1. Click '''Add Refund Request''' |
| − | + | [[File:AddRefund1.png|400px|]] | |
| − | 2. Tick the | + | 2. Tick the box for the SKU that needs to be refunded, fill out the '''Refund Qty''', '''Refund Amount''', select '''Reason''', add issue/refund details at '''Remark''', select the '''Refund Account''' and click '''Submit Refund Request'''.<br> |
| + | [[File:AddRefund2-5.png|1000px|]] | ||
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| − | + | '''WARNING!'''<br> | |
| − | + | * Please ensure that you always double check your entries before you submit your request. | |
| − | + | * Only put the exact amount that needs to be refunded. | |
| − | + | * Refunds must be requested to be processed only via '''original mode of payment'''. | |
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Revision as of 14:49, 28 September 2022
Steps for refund:
1. Click Add Refund Request
2. Tick the box for the SKU that needs to be refunded, fill out the Refund Qty, Refund Amount, select Reason, add issue/refund details at Remark, select the Refund Account and click Submit Refund Request.
WARNING!
- Please ensure that you always double check your entries before you submit your request.
- Only put the exact amount that needs to be refunded.
- Refunds must be requested to be processed only via original mode of payment.
