Difference between revisions of "Delivery via iCumulus"
(Created page with "Thank you for your purchase. Your order was dispatched on xxxDATExxx via iCumulus (ADSone) with tracking number xxxxxxx. Please be advised that our 3rd party couriers are sti...") |
|||
| Line 1: | Line 1: | ||
| − | Thank you for your purchase. Your order was dispatched on xxxDATExxx via iCumulus | + | *'''<span style="color:#0000CD">Order just sent (within ETA)''' |
| + | |||
| + | Thank you for your purchase. Your order was dispatched on xxxDATExxx via iCumulus with tracking number xxxxxxx. | ||
Please be advised that our 3rd party couriers are still operating on limited capacity and will be able to pick up the items within 1-3 working days. | Please be advised that our 3rd party couriers are still operating on limited capacity and will be able to pick up the items within 1-3 working days. | ||
| Line 5: | Line 7: | ||
Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location. However, due to COVID-19 restrictions/disruptions and ongoing courier shipment backlogs, the delivery may take longer than expected. | Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location. However, due to COVID-19 restrictions/disruptions and ongoing courier shipment backlogs, the delivery may take longer than expected. | ||
| − | For item tracking, please visit https://tracking.icumulus.cloud/ or contact our service agent at +61 3 8379 8200 . | + | For item tracking, please visit https://tracking.icumulus.cloud/ or contact our service agent at +61 3 8379 8200. |
If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. | If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. | ||
| Line 13: | Line 15: | ||
*For ETA's, please refer to [[Delivery ETA -AU]] | *For ETA's, please refer to [[Delivery ETA -AU]] | ||
| + | |||
| + | |||
| + | |||
| + | --------------- | ||
| + | |||
| + | |||
| + | *'''<span style="color:#0000CD">Awaiting Collection''' | ||
| + | |||
| + | |||
| + | Your order was dispatched on xxxDATExxx via iCumulus with tracking number xxxxxxx. | ||
| + | |||
| + | We have reviewed your order and it shows that the status is 'Awaiting Collection'. The tracking status 'awaiting collection' means that the courier couldn’t leave it at your premises but took it to the closest pickup point available. | ||
| + | |||
| + | In most cases, they will let you know by: email (if they have), or a notification card left in your mailbox or under your door. | ||
| + | |||
| + | The notification will have the full pickup address, open times, phone number and a map for your convenience. | ||
| + | |||
| + | Please be sure to take suitable ID with you when collecting your item. | ||
| + | |||
| + | Please accept our apologies for the inconvenience. If you need further assistance, please contact us back so we can work with you in tracking your item. Thank you. | ||
Revision as of 11:24, 5 September 2022
- Order just sent (within ETA)
Thank you for your purchase. Your order was dispatched on xxxDATExxx via iCumulus with tracking number xxxxxxx.
Please be advised that our 3rd party couriers are still operating on limited capacity and will be able to pick up the items within 1-3 working days.
Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location. However, due to COVID-19 restrictions/disruptions and ongoing courier shipment backlogs, the delivery may take longer than expected.
For item tracking, please visit https://tracking.icumulus.cloud/ or contact our service agent at +61 3 8379 8200.
If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you.
Should you have further inquiries, please feel free to email us back.
- For ETA's, please refer to Delivery ETA -AU
- Awaiting Collection
Your order was dispatched on xxxDATExxx via iCumulus with tracking number xxxxxxx.
We have reviewed your order and it shows that the status is 'Awaiting Collection'. The tracking status 'awaiting collection' means that the courier couldn’t leave it at your premises but took it to the closest pickup point available.
In most cases, they will let you know by: email (if they have), or a notification card left in your mailbox or under your door.
The notification will have the full pickup address, open times, phone number and a map for your convenience.
Please be sure to take suitable ID with you when collecting your item.
Please accept our apologies for the inconvenience. If you need further assistance, please contact us back so we can work with you in tracking your item. Thank you.
