Difference between revisions of "Process update"
(Created page with "'''Division of Item Problems''' File:Pro.png '''PLEASE DO NOT''' forget to add Technical Customer Service to the group for new cases. '''Take note''' that for '''FURN...") |
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'''Division of Item Problems''' | '''Division of Item Problems''' | ||
− | + | {| class="wikitable" | |
+ | |- | ||
+ | ! style="background:Black"| <span style="color:#FFFFFF">MAX GAO</span> | ||
+ | ! style="background:Black"| <span style="color:#FFFFFF">ESTHER LIANG</span> | ||
+ | |- | ||
+ | ! scope="row"| Keyya | ||
+ | Appliance + Furniture | ||
+ | ! scope="row"| Bella | ||
+ | |- | ||
+ | ! scope="row"| Mia | ||
+ | ! scope="row"| Jenny | ||
+ | |- | ||
+ | ! scope="row"| So | ||
+ | ! scope="row"| Yvonne | ||
+ | |- | ||
+ | ! scope="row"| James | ||
+ | ! scope="row"| Linda | ||
+ | |- | ||
+ | ! scope="row"| Polly | ||
+ | ! scope="row"| Anna | ||
+ | |- | ||
+ | ! scope="row"| Kitty | ||
+ | ! scope="row"| Rena | ||
+ | |- | ||
+ | ! scope="row"| Nicole | ||
+ | ! scope="row"| | ||
+ | |} | ||
− | '''PLEASE DO NOT''' | + | '''PLEASE DO NOT FORGET''' to add Technical Customer Service to the group chat for new cases. |
+ | |||
+ | '''ALWAYS INCLUDE''' your TL, all the SMEs and all your LOB-mates on the group chat. | ||
'''Take note''' that for '''FURNITURE''' items, please do not forget to add '''MAX GAO''' | '''Take note''' that for '''FURNITURE''' items, please do not forget to add '''MAX GAO''' |
Latest revision as of 21:30, 19 August 2022
Division of Item Problems
MAX GAO | ESTHER LIANG |
---|---|
Keyya
Appliance + Furniture |
Bella |
Mia | Jenny |
So | Yvonne |
James | Linda |
Polly | Anna |
Kitty | Rena |
Nicole |
PLEASE DO NOT FORGET to add Technical Customer Service to the group chat for new cases.
ALWAYS INCLUDE your TL, all the SMEs and all your LOB-mates on the group chat.
Take note that for FURNITURE items, please do not forget to add MAX GAO
The majority of the information for some of the "INQUIRY CONCERNS" is readily available on the listing page. PLEASE MAXIMIZE THE RESOURCES by double-checking the details or consulting an SME before approaching the purchaser/developer.
SAMPLES
For Replacement PARTS
Before sending the replacement parts or the whole item, please contact Max or Esther to confirm the problem first. SOME of the parts can be sent from China. No need to ask the AU Warehouse
SAMPLE SCENARIO