Difference between revisions of "Authority to Leave (ATL) note AU"
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| − | Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if there's no one home and our courier concluded that there's a safe place in the premises for them to leave the parcel, they will leave it there and take a photo as proof that it was delivered safely, which we can download in our end. If there's no safe place, they will leave a card as they would normally do - and take the parcel to a nearby post office for collection. | + | Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if there's no one home and our courier concluded that there's a safe place in the premises for them to leave the parcel, they will leave it there and take a photo as proof that it was delivered safely, which we can download in our end. If there's no safe place, they will leave a card as they would normally do - and take the parcel to a nearby post office for collection. For more information, please visit https://auspost.com.au/receiving/manage-deliveries-in-transit/leave-in-a-safe-place |
Revision as of 11:01, 5 September 2022
- TIG/Toll IPEC
Normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. Your package is to be delivered by ECOM via a courier to a residential address, and if no one is available to sign for the parcel, our 3rd party courier will check if the item is safe to be left at the door. If the 3rd party courier deemed it not safe to leave at the door, then a card with contact information will be left. You can then contact ECOM to arrange for a second delivery.
Should you need further assistance, you may contact TIG at 1300 005 545.
- Toll-EIZ (GOPAK)
Normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. Your package is to be delivered by Toll IPEC to a residential address, and if no one is available to sign for the parcel, our 3rd party courier will check if the item is safe to be left at the door. If the 3rd party courier deemed it not safe to leave at the door, then a card with contact information will be left. You can then contact Toll IPEC to arrange for a second delivery.
Should you need further assistance, you may contact Toll IPEC at 1300 865 547.
- Fastway
To provide authority to leave goods without a signature, please download and complete the form in full and hand to your local Fastway Courier Franchisee or email it to your local depot.
https://www.fastway.com.au/media/1473/fastwayauthoritytoleave.pdf
For more details, please visit https://www.fastway.com.au/contact-us/faqs/receiving-parcels/what-if-im-unable-to-sign-for-the-delivery/
Should you need further assistance, you may contact Fastway at 03-9320-8100 or feel free to email us back.
- Australia Post (Safe Drop)
Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if there's no one home and our courier concluded that there's a safe place in the premises for them to leave the parcel, they will leave it there and take a photo as proof that it was delivered safely, which we can download in our end. If there's no safe place, they will leave a card as they would normally do - and take the parcel to a nearby post office for collection. For more information, please visit https://auspost.com.au/receiving/manage-deliveries-in-transit/leave-in-a-safe-place
