Difference between revisions of "RMAgent (NEW)"

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On the RMA interface, CSPH can search and filter data by using the search bar: <br>  
 
On the RMA interface, CSPH can search and filter data by using the search bar: <br>  
  
[[File:Example.jpg]]
+
[[File:RMA3a.jpg]]

Revision as of 15:39, 20 April 2023

Crazysales RMA Guide

For Requester (CSR agent handling the customer’s case) And For Approver (Assigned CSPH Staff to Check and Submit the Request)

The new RMA tool can be accessed by anyone who has the Management tab on their own backend tool

Example.jpg

Once accessed, the RMA interface will appear:

RMA2.jpg

On the RMA interface, CSPH can search and filter data by using the search bar:

RMA3a.jpg