Difference between revisions of "Delivery via DIRECT FREIGHT EXPRESS"

Latest revision as of 14:35, 14 October 2024

Updated Template (11-23-2022)

Thank you for your purchase. Your order was dispatched on xxxDATExxx via Direct Freight Express with tracking number xxxxxxx.

Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location.

For item tracking, please visit http://www.directfreight.com.au/ or contact 1300 347 397.

If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you.

Should you have further inquiries, please feel free to email us back.

• For ETA's, please refer to the postage calculator on the item listing page.

NOTE: To track, please remove the last 3 digits of the tracking number

Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx

Sample Customer Service Remarks:

Issue Type: Courier/Delivery
Task Category: Kayako Ticket
Reference: BAC-123-23456
Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024