Difference between revisions of "How to Forward an Email via Kayako"
From crazysales
(Created page with "Steps on forwarding Kayako Emails:<br> 1. Click '''Forward'''<br> 2. On the email recipient bar, paste the '''recipient's email address''', press you '''space bar''' and mark...") |
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Steps on forwarding Kayako Emails:<br> | Steps on forwarding Kayako Emails:<br> | ||
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1. Click '''Forward'''<br> | 1. Click '''Forward'''<br> | ||
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2. On the email recipient bar, paste the '''recipient's email address''', press you '''space bar''' and mark the '''Add to recipients''' tick box with a '''check'''.<br> | 2. On the email recipient bar, paste the '''recipient's email address''', press you '''space bar''' and mark the '''Add to recipients''' tick box with a '''check'''.<br> | ||
| − | 3. Compose | + | [[File:Email121.jpg]] |
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| + | 3. Compose a short email, select your ticket type and status, add ticket notes and click on '''Send'''.<br> | ||
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4. You're done!<br> | 4. You're done!<br> | ||
Revision as of 18:45, 20 September 2022
Steps on forwarding Kayako Emails:
1. Click Forward
2. On the email recipient bar, paste the recipient's email address, press you space bar and mark the Add to recipients tick box with a check.
3. Compose a short email, select your ticket type and status, add ticket notes and click on Send.
4. You're done!
