Difference between revisions of "Procedure A"
From crazysales
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| − | *'''Step 3'''. Check for matched order. (If there are many or cannot find matching order, follow [[ | + | *'''Step 3'''. Check for matched order. (If there are many or cannot find matching order, follow [[Payment Not Match (Received a payment from paypal which does not have order info.)]].) |
[[file:pp02.png]] | [[file:pp02.png]] | ||
Latest revision as of 10:46, 27 November 2018
- Step 1. Control click "here":
- Step 2. Click "Order History":
- Step 3. Check for matched order. (If there are many or cannot find matching order, follow Payment Not Match (Received a payment from paypal which does not have order info.).)
- Step 4. Once a matched order is found, manually add payment for pending order or shortfall. Just put the Paypal Transaction ID in the "Transaction Reference" box and click "Add Payment" button.
For payments for "More to Pay", parts, etc..add note in the Order and contact the person who handled/ is assigned to process the case. Put notes on the order in the following fromat:
paypal paid
Transaction ID:
Buyer Email Address (PP):
Payment Amount:
Sample:
paypal paid
32L77567JM4152001
mcgoesch@bigpond.com
Amount: 175.88
- Step 5. Go back to the system event list and finish the event.
Editor/s:
Willy Balanoyos; Jane Jian
