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| − | *'''<span style="color:#0000CD">Order just sent''' | + | *[[Customer Printed Labels]]<br> |
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| − | We are happy to inform you that your item has been shipped out on xxxx by Post Haste with consignment number xxxx.
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| − | To track the delivery, please visit Post Haste's website by clicking this link http://www.posthaste.co.nz/tracktrace.html
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| − | Simply go to "Customer Printed Label" Section and type in following:
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| − | Company ID: 1826685.
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| − | Consignment ID: xxxxx.
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| − | To follow up the delivery, please feel free to contact Post Haste on 08 0010 6828/095252060 and quote BOTH our company ID: 1826685 and consignment number. You may also contact us immediately and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
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| − | Should you need more assistance, please feel free to contact us anytime.
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| − | *'''<span style="color:#0000CD">Tracking shows delivered'''
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| − | Your order was sent out on xxxdatexxx via xxxx with tracking number xxxxxx.
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| − | We have tracked your order and confirmed that it was delivered on xxxdatexxx and received by xxxx. Could you please confirm if you have received the item?
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| − | For tracking information, please visit: http://www.posthaste.co.nz/tracktrace.html
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| − | Simply go to "Customer Printed Label" Section and type in following:
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| − | Company ID: 1826685.
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| − | Consignment ID: xxxx or contact Post Haste on 08 0010 6828 and provide them the consignment number.
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| − | Please let us know if you need a hand with anything else and we will get back to you as soon as possible.
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| − | *'''<span style="color:#0000CD">Attempted to be delivered''' | + | |
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| − | We are really sorry to hear that you still have not received your item.Your order was dispatched on xxx and to be delivered via Posthaste with the tracking number of 1826685- xxx. We have checked your item on the website and it shows that it’s Non-Delivery (attempted to be delivered on xxxx)
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| − | (Posthaste link ), means that our courier has tried to deliver your item but unsuccessful .
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| − | In this case,we highly suggest you to please contact Posthaste at 0800106828 /04 472 3666 and arrange for a re-delivery .Just provide your complete shipping address and your contact number so they could re-deliver as soon as possible. Thank you for your kind understanding and cooperation.
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| − | If you still not received your parcel, please get back to us immediately. We will follow up the case for you. We apologize for any inconvenience this may have caused. Have a nice day.
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| − | Kind Regards,
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| − | Customer Service Representative
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