Difference between revisions of "CRAZYPOINTS REFUND - CrazySales"

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(3 intermediate revisions by the same user not shown)
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'''$1 = 100 CrazyPoints'''
+
'''$1 = 100 CrazyPoints'''
+
If you will refund '''500 CrazyPoints''', then the refund amount in '''$$$''' is '''5'''.<br/>
+
See steps below:
+
  
 +
If you will refund '''500 CrazyPoints''', then the refund amount in '''$$$''' is '''5'''.<br/>
 +
See steps below:
  
'''Steps:'''
 
  
 
1. Click on ''''Add Refund Request'''';
 
1. Click on ''''Add Refund Request'''';
  
[[file:1q.png]]
+
[[file:1q.png]]
  
 
2. Check related ''''SKU#'''';
 
2. Check related ''''SKU#'''';
  
[[file:2q.png]]
+
[[file:2q.png]]
  
 
3. Input ''''Refund Qty'''',  
 
3. Input ''''Refund Qty'''',  
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5. Provide''''Reason'''' and ''''Remark'''';
 
5. Provide''''Reason'''' and ''''Remark'''';
 +
 +
[[File:Remarks1.png]]
  
 
6. Choose ''''User Points,''' at the ''''Refund to'''' section;
 
6. Choose ''''User Points,''' at the ''''Refund to'''' section;
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7. Click ''''Submit this Refund Request'''' and confirm.
 
7. Click ''''Submit this Refund Request'''' and confirm.
  
[[file:6.png]]
+
[[file:6.png]]
  
 
8. Check the '''Pending Refund Request''' if the amount requested is correct:
 
8. Check the '''Pending Refund Request''' if the amount requested is correct:

Latest revision as of 19:03, 23 June 2021

$1 = 100 CrazyPoints

If you will refund 500 CrazyPoints, then the refund amount in $$$ is 5.
See steps below:


1. Click on 'Add Refund Request';

1q.png

2. Check related 'SKU#';

2q.png

3. Input 'Refund Qty',

4. Input 'Refund Amount' in $$$,

$5.png

5. Provide'Reason' and 'Remark';

Remarks1.png

6. Choose 'User Points, at the 'Refund to' section;

7. Click 'Submit this Refund Request' and confirm.

6.png

8. Check the Pending Refund Request if the amount requested is correct:

$5rf.png




Summary: How to log refund in the Backend:


1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty',
4. Input 'Refund Amount' in $$$,
5. Provide'Reason' and 'Remark';
6. Choose 'User Points, at the 'Refund to' section;
7. Click 'Submit this Refund Request' and confirm.