Difference between revisions of "*UK Partial refund"
From crazysales
(Created page with "file:refund.png If the buyer accepted your partial refund offer, this means that it will be automatically refunded via PayPal. What to do: 1. At the backend, use '''R...") |
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If the buyer accepted your partial refund offer, this means that it will be automatically refunded via PayPal. | If the buyer accepted your partial refund offer, this means that it will be automatically refunded via PayPal. | ||
| − | What to do: | + | '''What to do:''' |
| − | 1. At the backend, | + | [[File:Rrrf.png]] |
| − | 2. | + | |
| − | 3. | + | 1. At the backend, click on ''''Add Refund Request'''' |
| − | 4. Click ''' | + | |
| + | [[file:aidusvhkjsd.png]] | ||
| + | |||
| + | 2. Check related ''''SKU#'''' | ||
| + | |||
| + | 3. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', and ''''TicketID'''' | ||
| + | |||
| + | 4. Choose ''''PayPal,'''' at the ''''Refund to'''' section | ||
| + | |||
| + | 5. Input customer's ''''Email account'''' in the ''''Account'''' section | ||
| + | |||
| + | 6. Click ''''Submit this Refund Request'''' and confirm. | ||
Latest revision as of 11:12, 26 April 2017
If the buyer accepted your partial refund offer, this means that it will be automatically refunded via PayPal.
What to do:
1. At the backend, click on 'Add Refund Request'
2. Check related 'SKU#'
3. Input 'Refund Qty', 'Refund Amount', 'Reason', and 'TicketID'
4. Choose 'PayPal,' at the 'Refund to' section
5. Input customer's 'Email account' in the 'Account' section
6. Click 'Submit this Refund Request' and confirm.
