Difference between revisions of "NZ Pending"
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*'''<span style="color:#0000CD">ETA - PLEASE CHECK THE LISTING PAGE | *'''<span style="color:#0000CD">ETA - PLEASE CHECK THE LISTING PAGE | ||
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| + | ---------- | ||
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| + | '''TM Pending Orders - Payment Instructions''' | ||
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| + | Hi xxx,<br> | ||
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| + | Good day. Thank you for placing an order with us!<br> | ||
| + | |||
| + | Your order with reference number xxxx is in “Pending” status which means that it is waiting for payment confirmation. Usually it takes 1-2 working days for payment to be confirmed. If you already processed your payment, you may reply to this email with your payment receipt so we can have it checked by our accounting department and avoid further delays.<br> | ||
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| + | On the other hand, if you haven't made the payment yet, please follow the steps below:<br> | ||
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| + | 1. Credit Card - Login to Trade Me, go to My Trade me --> Won section. - Find the order (reference # w/the P) and follow the instructions to pay.<br> | ||
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| + | 2. Bank Transfer: Please make the payment of $xxx to our ANZ bank account: Zeaway Limited 01-0129-0254140-00<br> | ||
| + | Please leave (reference # w/the P)as the payment reference. After you make the payment, please reply to this e-mail to let us know. Please also note that it usually takes 3-5 business days for this type of payment to be confirmed.<br> | ||
| + | |||
| + | Once the payment is confirmed, we will do our best to get your item dispatched on the next working day. A confirmation update and your order's tracking information will be sent to you via email once the item is dispatched. Please note that the delivery usually takes xxxETAxxx working days to your location.<br> | ||
| + | |||
| + | Should you need further assistance, please do not hesitate to reply to this email.<br> | ||
| + | |||
| + | Kind Regards,<br> | ||
| + | |||
| + | xxxx<br> | ||
| + | Customer Service<br> | ||
Latest revision as of 10:42, 28 October 2024
Your order with reference number XXXXXXX is in a "Pending" status which means that it is waiting for payment confirmation. Usually, it takes 1-2 working days for the payment to be confirmed. Once the payment is confirmed, we will do our best to get your item dispatched on the next working day. A confirmation update and your order's tracking information will be sent to you via email once the item is dispatched. Please note that the delivery usually takes xxETAxx working days to your location.
- ETA - PLEASE CHECK THE LISTING PAGE
TM Pending Orders - Payment Instructions
Hi xxx,
Good day. Thank you for placing an order with us!
Your order with reference number xxxx is in “Pending” status which means that it is waiting for payment confirmation. Usually it takes 1-2 working days for payment to be confirmed. If you already processed your payment, you may reply to this email with your payment receipt so we can have it checked by our accounting department and avoid further delays.
On the other hand, if you haven't made the payment yet, please follow the steps below:
1. Credit Card - Login to Trade Me, go to My Trade me --> Won section. - Find the order (reference # w/the P) and follow the instructions to pay.
2. Bank Transfer: Please make the payment of $xxx to our ANZ bank account: Zeaway Limited 01-0129-0254140-00
Please leave (reference # w/the P)as the payment reference. After you make the payment, please reply to this e-mail to let us know. Please also note that it usually takes 3-5 business days for this type of payment to be confirmed.
Once the payment is confirmed, we will do our best to get your item dispatched on the next working day. A confirmation update and your order's tracking information will be sent to you via email once the item is dispatched. Please note that the delivery usually takes xxxETAxxx working days to your location.
Should you need further assistance, please do not hesitate to reply to this email.
Kind Regards,
xxxx
Customer Service
