Difference between revisions of "Authority to Leave (ATL) note AU"
| (2 intermediate revisions by the same user not shown) | |||
| Line 35: | Line 35: | ||
*'''<span style="color:#0000CD">iCumulus''' | *'''<span style="color:#0000CD">iCumulus''' | ||
| − | Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if you aren’t home and or if the delivery driver thinks it’s unsafe to leave it unattended at the premises, you may need to pick up your delivered parcel from a collection point. The driver will usually leave a collection card in your mailbox or under your door and take it to a secure collection point (like a newsagents or convenience store). The card will have the full pickup address, open times, phone number and a map for your convenience. Please be sure to take suitable ID with you when collecting your item. | + | Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if you aren’t home and/or if the delivery driver thinks it’s unsafe to leave it unattended at the premises, you may need to pick up your delivered parcel from a collection point. The driver will usually leave a collection card in your mailbox or under your door and take it to a secure collection point (like a newsagents or convenience store). The card will have the full pickup address, open times, phone number and a map for your convenience. Please be sure to take suitable ID with you when collecting your item. |
| + | |||
| + | |||
| + | *'''<span style="color:#0000CD">Sendle''' | ||
| + | |||
| + | Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if there's no one home, the parcel can still be delivered when the driver has permission to leave the parcel unattended on delivery (as long as it’s safe to do so). The permission or authorization to the driver to leave the parcel should be provided in the additional details on your shipping address upon placing your order. If you have not yet provided your authorization to the driver, you may follow the procedures provided by Sendle on the link below: | ||
| + | |||
| + | https://support.sendle.com/hc/en-au/articles/360033399532 | ||
| + | |||
| + | Hope this helps. | ||
| + | |||
| + | |||
| + | *'''<span style="color:#0000CD">CouriersPlease''' | ||
| + | |||
| + | |||
| + | Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if you aren’t home and/or if the delivery driver thinks it’s unsafe to leave it unattended at the premises, you may need to pick up your delivered parcel from a collection point/depot. The driver will usually leave a collection card in your mailbox or under your door and take it to a secure collection point/depot. The card will have the full pickup address, open times, phone number and a map for your convenience. Please be sure to take suitable ID with you when collecting your item. | ||
| + | |||
| + | Alternatively, you can also contact the courier's customer service team on 1300 361 000. | ||
Latest revision as of 16:48, 1 February 2024
- TIG/Toll IPEC
Normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. Your package is to be delivered by EcomFreight via a courier to a residential address, and if no one is available to sign for the parcel, our 3rd party courier will check if the item is safe to be left at the door. If the 3rd party courier deemed it not safe to leave at the door, then a card with contact information will be left. You can then contact EcomFreight to arrange for a second delivery.
Should you need further assistance, you may contact TIG at 1300 005 545.
- Toll-EIZ (GOPAK)
Normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. Your package is to be delivered by Toll IPEC to a residential address, and if no one is available to sign for the parcel, our 3rd party courier will check if the item is safe to be left at the door. If the 3rd party courier deemed it not safe to leave at the door, then a card with contact information will be left. You can then contact Toll IPEC to arrange for a second delivery.
Should you need further assistance, you may contact Toll IPEC at 1300 865 547.
- Fastway
To provide authority to leave goods without a signature, please download and complete the form in full and hand to your local Fastway Courier Franchisee or email it to your local depot.
https://www.fastway.com.au/media/1473/fastwayauthoritytoleave.pdf
For more details, please visit https://www.fastway.com.au/contact-us/faqs/receiving-parcels/what-if-im-unable-to-sign-for-the-delivery/
Should you need further assistance, you may contact Fastway at 03-9320-8100 or feel free to email us back.
- Australia Post (Safe Drop)
Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if there's no one home and our courier concluded that there's a safe place in the premises for them to leave the parcel, they will leave it there and take a photo as proof that it was delivered safely, which we can download in our end. If there's no safe place, they will leave a card as they would normally do - and take the parcel to a nearby post office for collection. For more information, please visit https://auspost.com.au/receiving/manage-deliveries-in-transit/leave-in-a-safe-place
- iCumulus
Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if you aren’t home and/or if the delivery driver thinks it’s unsafe to leave it unattended at the premises, you may need to pick up your delivered parcel from a collection point. The driver will usually leave a collection card in your mailbox or under your door and take it to a secure collection point (like a newsagents or convenience store). The card will have the full pickup address, open times, phone number and a map for your convenience. Please be sure to take suitable ID with you when collecting your item.
- Sendle
Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if there's no one home, the parcel can still be delivered when the driver has permission to leave the parcel unattended on delivery (as long as it’s safe to do so). The permission or authorization to the driver to leave the parcel should be provided in the additional details on your shipping address upon placing your order. If you have not yet provided your authorization to the driver, you may follow the procedures provided by Sendle on the link below:
https://support.sendle.com/hc/en-au/articles/360033399532
Hope this helps.
- CouriersPlease
Please note that normally, our courier requires that the proof of delivery be signed by the recipient upon delivery. However, if you aren’t home and/or if the delivery driver thinks it’s unsafe to leave it unattended at the premises, you may need to pick up your delivered parcel from a collection point/depot. The driver will usually leave a collection card in your mailbox or under your door and take it to a secure collection point/depot. The card will have the full pickup address, open times, phone number and a map for your convenience. Please be sure to take suitable ID with you when collecting your item.
Alternatively, you can also contact the courier's customer service team on 1300 361 000.
