Difference between revisions of "Returns"

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'''Procedures:'''<br>
 
'''Procedures:'''<br>
*[[Returns via ParcelPoint and/or Post Office]]<br>
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*[[Returns via ParcelPoint]]<br>
 
*[[Pickup with ECOM]]<br>
 
*[[Pickup with ECOM]]<br>
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 +
 +
'''Reminders:'''<br>
 +
*In compliance to our '''client's mandate''' to minimize the volume of '''inessential returns''' of non-resalable goods in our warehouse we have to ensure we asked for '''proof''' and have an '''approval''' before proceeding with the return.
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*We have to strictly follow our '''Change of Mind Policy''' that parcels should be '''unopened/sealed'''. See [[Change of mind - AU]] for processes & templates.

Latest revision as of 12:08, 28 July 2025

Guidelines:


Procedures:


Reminders:

  • In compliance to our client's mandate to minimize the volume of inessential returns of non-resalable goods in our warehouse we have to ensure we asked for proof and have an approval before proceeding with the return.
  • We have to strictly follow our Change of Mind Policy that parcels should be unopened/sealed. See Change of mind - AU for processes & templates.