Difference between revisions of "Delivery via HUNTER EXPRESS (Hunter-EIZ)"
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| − | '''<span style="color:#0000CD">For items with courier showing as 'Hunter-EIZ' | + | '''<span style="color:#0000CD">For items coming from Crazysales Warehouse AU and with courier showing as 'Hunter-EIZ' |
[[File:Hunter-EIZ.png|400px|]] | [[File:Hunter-EIZ.png|400px|]] | ||
| Line 5: | Line 5: | ||
| − | Thank you for your purchase. Your order was | + | Thank you for your purchase. Your order was processed for dispatch on xxxDATExxx via Hunter Express with tracking number xxxxxxx. <br> |
| − | + | Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location.<br> | |
| − | + | ||
| − | Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location | + | |
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.<br> | For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.<br> | ||
| Line 20: | Line 18: | ||
| − | + | *For ETA's, please refer to the postage calculator on the item listing page. | |
| + | |||
| + | |||
| + | |||
| + | --------------------- | ||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">Just sent out (1-2 days) 1 BOX''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx. | ||
| + | |||
| + | The estimated time of arrival would be xxxx business days to your location. | ||
| + | |||
| + | For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52. | ||
| + | |||
| + | Hope you will receive the item soon. If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. | ||
| + | |||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">Just sent out (1-2 days) KITTING''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch in xxxNumberOfParcelxxx parcels on xxxdatexxx via Hunter Express with tracking number xxxx. Please be informed that in order to ensure that the items with multiple parts will be delivered in good condition, they need to be packed separately. Orders that have multiple parcels with one tracking number are dispatched on the same day together. However, they may get separated during the couriers delivery process. | ||
| + | |||
| + | The estimated time of arrival would be xxxx business days to your location. | ||
| + | |||
| + | For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52. | ||
| + | |||
| + | Hope you will receive the item soon. If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. | ||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">Current status (within ETA) 1 BOX''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx. | ||
| + | |||
| + | The estimated time of arrival would be xxxx business days to your location. | ||
| + | |||
| + | We have tracked your parcel and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx] | ||
| + | |||
| + | Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon. | ||
| + | |||
| + | For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52. | ||
| + | |||
| + | If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. | ||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">Current status (within ETA) KITTING''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch in xxxNumberOfParcelxxx parcels on xxxdatexxx via Hunter Express with tracking number xxxx. Please be informed that in order to ensure that the items with multiple parts will be delivered in good condition, they need to be packed separately. Orders that have multiple parcels with one tracking number are dispatched on the same day together. However, they may get separated during the couriers delivery process. | ||
| + | |||
| + | The estimated time of arrival would be xxxx business days to your location. | ||
| + | |||
| + | We have tracked your parcel and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx] | ||
| + | |||
| + | Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon. | ||
| + | |||
| + | For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52. | ||
| + | |||
| + | If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. | ||
| + | |||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">No scanning / Shipment created (within ETA) 1 BOX''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx. | ||
| + | |||
| + | The estimated time of arrival would be xxxx business days to your location. | ||
| + | |||
| + | Please be informed that the courier collects items from us in bulk without individual parcel scans. Some parcels are forwarded to their sorting facility for them to be sorted out based on destinations and will be forwarded to their delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch and scanned, that will be the time that the tracking details will be activated online. | ||
| + | |||
| + | Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon. | ||
| + | |||
| + | If your parcel is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. | ||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">No Scanning / Shipment created - (within ETA) KITTING''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch in xxxNumberOfParcelxxx parcels on xxxdatexxx via Hunter Express with tracking number xxxx. Please be informed that in order to ensure that the items with multiple parts will be delivered in good condition, they need to be packed separately. Orders that have multiple parcels with one tracking number are dispatched on the same day together. However, they may get separated during the couriers delivery process. | ||
| + | |||
| + | The estimated time of arrival would be xxxx business days to your location. | ||
| + | |||
| + | Please be informed that the courier collects items from us in bulk without individual parcel scans. Some parcels are forwarded to their sorting facility for them to be sorted out based on destinations and will be forwarded to their delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch and scanned, that will be the time that the tracking details will be activated online. | ||
| + | |||
| + | Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon. | ||
| + | |||
| + | If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. | ||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">Failed attempted delivery''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx. | ||
| + | |||
| + | Please be informed that on xxxdatexxx the driver has attempted to deliver the item. However, the delivery was unsuccessful due to xxxreasonxxx. In this case, please contact our third-party courier Hunter Express on 13 22 52 to arrange for a redelivery of your order. | ||
| + | |||
| + | For item tracking, please visit: https://b2ctracking.com.au/ | ||
| + | |||
| + | If you’re still encountering some issues after contacting our third-party courier, please get back to us immediately. We will follow up the case for you. We apologize for any inconvenience this may have caused. | ||
| + | |||
| + | |||
| + | '''<span style="color:#0000CD">Delivered''' | ||
| + | |||
| + | Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx. | ||
| + | |||
| + | For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52. | ||
| + | |||
| + | As we have checked your item on the tracking website, it shows that it was delivered on xxxdatexxx at xxxlocationxxx. We do hope that you already got your item. If that's not the case, kindly get back to us immediately. We will follow up your case. Thank you. | ||
| + | |||
| + | |||
| + | |||
| + | ------------ | ||
| + | |||
| + | '''<span style="color:#FF0000">Customer Service Remarks:</span>''' | ||
| + | |||
| + | Issue Type: Courier/Delivery<br/> | ||
| + | Task Category: xxxx<br/> | ||
| + | Reference: xxxx <br/> | ||
| + | Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx<br/> | ||
| + | |||
| + | |||
| + | ----- | ||
| + | |||
| + | '''<span style="color:#FF0000">Sample Customer Service Remarks:</span>''' | ||
| + | |||
| + | Issue Type: '''''Courier/Delivery<br/> | ||
| + | Task Category: '''''Kayako Ticket<br/> | ||
| + | Reference: '''''BAC-123-23456<br/> | ||
| + | Resolution/Recommendation: '''''Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024<br/> | ||
| + | |||
| + | |||
| + | ---- | ||
Latest revision as of 11:33, 17 December 2024
For items coming from Crazysales Warehouse AU and with courier showing as 'Hunter-EIZ'
Thank you for your purchase. Your order was processed for dispatch on xxxDATExxx via Hunter Express with tracking number xxxxxxx.
Normally, the estimated time of arrival is xxxNORMALxETAxxx business days to your location.
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.
If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you.
Should you have further inquiries, please feel free to email us back.
- For ETA's, please refer to the postage calculator on the item listing page.
Just sent out (1-2 days) 1 BOX
Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx.
The estimated time of arrival would be xxxx business days to your location.
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.
Hope you will receive the item soon. If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
Just sent out (1-2 days) KITTING
Upon checking, we found out that your order was processed for dispatch in xxxNumberOfParcelxxx parcels on xxxdatexxx via Hunter Express with tracking number xxxx. Please be informed that in order to ensure that the items with multiple parts will be delivered in good condition, they need to be packed separately. Orders that have multiple parcels with one tracking number are dispatched on the same day together. However, they may get separated during the couriers delivery process.
The estimated time of arrival would be xxxx business days to your location.
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.
Hope you will receive the item soon. If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
Current status (within ETA) 1 BOX
Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx.
The estimated time of arrival would be xxxx business days to your location.
We have tracked your parcel and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx]
Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon.
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.
If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
Current status (within ETA) KITTING
Upon checking, we found out that your order was processed for dispatch in xxxNumberOfParcelxxx parcels on xxxdatexxx via Hunter Express with tracking number xxxx. Please be informed that in order to ensure that the items with multiple parts will be delivered in good condition, they need to be packed separately. Orders that have multiple parcels with one tracking number are dispatched on the same day together. However, they may get separated during the couriers delivery process.
The estimated time of arrival would be xxxx business days to your location.
We have tracked your parcel and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx]
Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon.
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.
If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
No scanning / Shipment created (within ETA) 1 BOX
Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx.
The estimated time of arrival would be xxxx business days to your location.
Please be informed that the courier collects items from us in bulk without individual parcel scans. Some parcels are forwarded to their sorting facility for them to be sorted out based on destinations and will be forwarded to their delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch and scanned, that will be the time that the tracking details will be activated online.
Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon.
If your parcel is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
No Scanning / Shipment created - (within ETA) KITTING
Upon checking, we found out that your order was processed for dispatch in xxxNumberOfParcelxxx parcels on xxxdatexxx via Hunter Express with tracking number xxxx. Please be informed that in order to ensure that the items with multiple parts will be delivered in good condition, they need to be packed separately. Orders that have multiple parcels with one tracking number are dispatched on the same day together. However, they may get separated during the couriers delivery process.
The estimated time of arrival would be xxxx business days to your location.
Please be informed that the courier collects items from us in bulk without individual parcel scans. Some parcels are forwarded to their sorting facility for them to be sorted out based on destinations and will be forwarded to their delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch and scanned, that will be the time that the tracking details will be activated online.
Since it's still within the delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon.
If your item is not delivered by xxxdatexxx, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience.
Failed attempted delivery
Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx.
Please be informed that on xxxdatexxx the driver has attempted to deliver the item. However, the delivery was unsuccessful due to xxxreasonxxx. In this case, please contact our third-party courier Hunter Express on 13 22 52 to arrange for a redelivery of your order.
For item tracking, please visit: https://b2ctracking.com.au/
If you’re still encountering some issues after contacting our third-party courier, please get back to us immediately. We will follow up the case for you. We apologize for any inconvenience this may have caused.
Delivered
Upon checking, we found out that your order was processed for dispatch on xxxdatexxx via Hunter Express with tracking number xxxx.
For item tracking, please visit http://www.hunterexpress.com.au/home or contact 13 22 52.
As we have checked your item on the tracking website, it shows that it was delivered on xxxdatexxx at xxxlocationxxx. We do hope that you already got your item. If that's not the case, kindly get back to us immediately. We will follow up your case. Thank you.
Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx
Sample Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: Kayako Ticket
Reference: BAC-123-23456
Resolution/Recommendation: Latest tracking update: Picked up from sender 09/10/2024, Advised ETA: 16/10/2024
