Difference between revisions of "Australia"

Revision as of 10:41, 21 October 2021

Stores

• CrazySales

• eBay oz-auction

• eBay superbmall-online

• eBay bestsaveroutlet

• Catch

• Kogan

• MyDeal

• Supermatch

• Amazon

Process

• Refunds
• After Sales
• RMAgent
• Returns
• Cancellation
• System Events AU
• eBay Order Diagnose Toolbox
• How to send invoice(oz-auction unpaid item)
• On hold orders
• Out of Stock orders
• How to add new info to Catalog/product FAQ's
• Local (Vincent Fang) Items
• How to find order in the backend
• How to send PayPal Invoice (Special Cases)
• How to check the Proof of Delivery (POD)
• Process for GZDS supplied items from China (Steve Ye)
• How to arrange pickup with TIG
• Return matrix
• Resolution matrix for wooden furnitures
  
• Resolution matrix for trampolines
  
• GUIDES ON CONTACTING PURCHASERS
  
• How to handle eBay cases, Return Requests, and Payment Disputes

AU Templates

• Presales
• After-sales
• System Events

Logins

Email Addresses of AU Stores

• Crazy Sales: info@crazysales.com.au
  
• Oz Auction: ozauction@gmail.com
  
• Goinau Mall: goinauonline@limei-trading.com
  
• Super Bmall Online: ebay.superbmall@gmail.com
  
• Super Match Online: ebay.supermatchonline@gmail.com
  
• Best Saver Outlet: bestsaveroutlet@gmail.com
  
• Amazon (Ausway Pacific): auswaypacific@gmail.com
  
• Ausway Catch: Contact us via Catch / mpsupport@catch.com.au
  
• Kogan: Contact us via Kogan / marketplace-support@kogan.com.au
  
• MyDeal: Contact us via MyDeal / support@mydeal.com.au
  
• Best Mart Online: ebaybmonline@gmail.com
  
• Simplelife: bestsaveronline@gmail.com
  
• Home Furniture Outlet: supermatchonline@gmail.com
  
• Mysale: cssupport@mysale.com