Difference between revisions of "Ask for order details AU"

Revision as of 19:11, 7 September 2021

FOR ORDERS NOT YET RECEIVED BY CUSTOMER

Crazysales

We regret to inform you that we are unable to find your order records in our system based on the current information you provided. In order for us to assist you further, it would be much appreciated if you can provide us the following details:

• Order ID:
  
• Email Address registered in your Crazysales account:
  
• Receiver Name:
  
• Phone Number:
  
• PID or link of the item ordered:
  
• Screenshot of Payment transaction:
  
• Tracking Number (if applicable)
  

Thank you for your help.

eBay

We regret to inform you that we are unable to find your order records in our system based on the current information you provided. In order for us to assist you further, it would be much appreciated if you can provide us the following details:

• eBay user ID used in purchasing the item:
  
• Email Address registered in your eBay account:
  
• Receiver Name:
  
• Phone Number:
  
• Item Number or link of the item ordered:
  
• Screenshot of Payment transaction:
  
• Tracking Number (if applicable)
  

Thank you for your help.

FOR ORDERS ALREADY RECEIVED BY CUSTOMER AND HAVING ISSUES

Crazysales

We regret to inform you that we are unable to find your order records in our system based on the current information you provided. In order for us to assist you further, it would be much appreciated if you can provide us the following details:

• Order ID:
  
• Email Address registered in your Crazysales account:
  
• Receiver Name:
  
• Phone Number:
  
• PID or link of the item ordered:
  
• Screenshot of Payment transaction:
  
• Tracking Number (if applicable)
  

If the above information are not available but you still have the original packaging of the item, please take a clear photo of the shipping label stuck on the box as well as the item's model number printed on the box. Kindly send the photos to us for reference.

Thank you for your help.

eBay

We regret to inform you that we are unable to find your order records in our system based on the current information you provided. In order for us to assist you further, it would be much appreciated if you can provide us the following details:

• eBay user ID used in purchasing the item:
  
• Email Address registered in your eBay account:
  
• Receiver Name:
  
• Phone Number:
  
• Item Number or link of the item ordered:
  
• Screenshot of Payment transaction:
  
• Tracking Number (if applicable)
  

If the above information are not available but you still have the original packaging of the item, please take a clear photo of the shipping label stuck on the box as well as the item's model number printed on the box. Kindly send the photos to us for reference.

Thank you for your help.

Sample photos of the shipping label (left) and item's model number printed on the box (right):