Difference between revisions of "*Recipient Name Issue"
From crazysales
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| + | This error usually happens when: | ||
| + | |||
| + | * Recipient name contains invalid characters | ||
| + | * Recipient name is too long exceeding 30 characters | ||
| + | * Recipient name is blank | ||
| + | |||
| + | |||
| + | |||
| + | Procedures: | ||
| + | |||
| + | * Remove invalid character/s as possible. Change symbols into words like "/" into "or" and "&" to "and". | ||
| + | * For names too long, get only the important name and place the other information into the Address 2 bar. Example: If the buyer adds some notes to the recipient name like: "Daniel Skehan STAFF PLEASE DO PM DELIVERY ONLY". Get "Daniel Skehan STAFF" as recipient name and put "PLEASE DO PM DELIVERY ONLY" as the address 2. | ||
| + | * For blank recipients, contact buyer and ask for recipient name. | ||
Revision as of 13:43, 14 October 2015
This error usually happens when:
- Recipient name contains invalid characters
- Recipient name is too long exceeding 30 characters
- Recipient name is blank
Procedures:
- Remove invalid character/s as possible. Change symbols into words like "/" into "or" and "&" to "and".
- For names too long, get only the important name and place the other information into the Address 2 bar. Example: If the buyer adds some notes to the recipient name like: "Daniel Skehan STAFF PLEASE DO PM DELIVERY ONLY". Get "Daniel Skehan STAFF" as recipient name and put "PLEASE DO PM DELIVERY ONLY" as the address 2.
- For blank recipients, contact buyer and ask for recipient name.
