Difference between revisions of "PRESALE DELAYED"
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Hi xxxcustomerxxx, | Hi xxxcustomerxxx, | ||
| − | Good day! Thank you for purchasing the item "xxitemxx". | + | Good day! |
| + | |||
| + | Thank you for purchasing the item "xxitemxx". | ||
During the time of your purchase, this item was advertised as presale product which should be dispatched on/before xxxdatexxx. | During the time of your purchase, this item was advertised as presale product which should be dispatched on/before xxxdatexxx. | ||
| Line 15: | Line 17: | ||
Thank you for your kind understanding and consideration. | Thank you for your kind understanding and consideration. | ||
| − | Looking forward hearing from you soon. | + | Looking forward to hearing from you soon. |
Best Regards, | Best Regards, | ||
| Line 23: | Line 25: | ||
Hi xxx, | Hi xxx, | ||
| − | Good day! | + | Good day! |
| − | During the time of your purchase, this item was advertised as presale product which should be dispatched on/before | + | Thank you for purchasing the item "xxxx". |
| + | |||
| + | During the time of your purchase, this item was advertised as presale product which should be dispatched on/before xxxx. | ||
Unfortunately, the new stock has arrived late and our team has not yet unloaded them from the container van and we need some more days for them to be checked, sorted and labeled. | Unfortunately, the new stock has arrived late and our team has not yet unloaded them from the container van and we need some more days for them to be checked, sorted and labeled. | ||
| Line 31: | Line 35: | ||
The items will be dispatched on xxxx onward. | The items will be dispatched on xxxx onward. | ||
| − | We would like to know if you are willing to wait so that we can still send your order on | + | We would like to know if you are willing to wait so that we can still send your order on xxxx. |
Please note that the delivery to your area will take another xxx business days. | Please note that the delivery to your area will take another xxx business days. | ||
| Line 37: | Line 41: | ||
Thank you for your kind understanding and consideration. | Thank you for your kind understanding and consideration. | ||
| − | Looking forward hearing from you soon. | + | Looking forward to hearing from you soon. |
Best Regards, | Best Regards, | ||
| + | |||
| + | <br> | ||
| + | Customer Service | ||
| + | |||
| + | |||
| + | ------------- | ||
| + | |||
| + | Hi xxx, | ||
| + | |||
| + | Good day! | ||
| + | |||
| + | Thank you for purchasing the item "xxxx". | ||
| + | |||
| + | Unfortunately, the cargo have just arrived this week and our team has not yet unloaded them from the container van and we still need some more days for them to be checked, sorted and labeled. | ||
| + | |||
| + | The items will be dispatched on xxxx onward. We would like to know if you are willing to wait so that we can still proceed sending your order at the soonest. | ||
| + | |||
| + | Please note that the delivery to your area will take another xxx business days form the date of dispatch. | ||
| + | |||
| + | If you can no longer wait, we can issue your full refund without delay. Please advise. | ||
| + | |||
| + | Thank you for your kind understanding and consideration. | ||
| + | |||
| + | Looking forward to hearing from you soon. | ||
| + | |||
| + | Best Regards,<br> | ||
| + | |||
| + | Customer Service | ||
Latest revision as of 17:12, 25 May 2020
Hi xxxcustomerxxx,
Good day!
Thank you for purchasing the item "xxitemxx".
During the time of your purchase, this item was advertised as presale product which should be dispatched on/before xxxdatexxx.
Unfortunately, the items have just arrived this week, not yet unloaded from the container van and were not yet checked.
The items will be dispatched within xxxx business days or on/before xxxdatexxx.
We would like to know if you are willing to wait so that we can still send your order on xxxdatexxx.
Please note that the delivery to your area will take another xxx business days.
Thank you for your kind understanding and consideration.
Looking forward to hearing from you soon.
Best Regards,
Hi xxx,
Good day!
Thank you for purchasing the item "xxxx".
During the time of your purchase, this item was advertised as presale product which should be dispatched on/before xxxx.
Unfortunately, the new stock has arrived late and our team has not yet unloaded them from the container van and we need some more days for them to be checked, sorted and labeled.
The items will be dispatched on xxxx onward.
We would like to know if you are willing to wait so that we can still send your order on xxxx.
Please note that the delivery to your area will take another xxx business days.
Thank you for your kind understanding and consideration.
Looking forward to hearing from you soon.
Best Regards,
Customer Service
Hi xxx,
Good day!
Thank you for purchasing the item "xxxx".
Unfortunately, the cargo have just arrived this week and our team has not yet unloaded them from the container van and we still need some more days for them to be checked, sorted and labeled.
The items will be dispatched on xxxx onward. We would like to know if you are willing to wait so that we can still proceed sending your order at the soonest.
Please note that the delivery to your area will take another xxx business days form the date of dispatch.
If you can no longer wait, we can issue your full refund without delay. Please advise.
Thank you for your kind understanding and consideration.
Looking forward to hearing from you soon.
Best Regards,
Customer Service
