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− | 1. [[Postcode Not Supported for Delivery (eBay UK)]]<br/>
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− | 2. [[No Pick Up (eBay UK)]]<br/>
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− | 3. [[Out Of Stock (eBay UK)]]<br/>
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− | 4. [[Compensation for Damaged/Missing Parts (eBay UK)]]<br/>
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− | 5. [[Tracking Info via YODEL (eBay UK)]]<br/>
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− | 6. [[Tracking Info via PARCEL FORCE (eBay UK)]]<br/>
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− | 7. [[Tracking Info via Royal Mail (eBay UK)]]<br/>
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− | 8. [[Tracking Info via XDP (eBay UK)]]<br/>
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− | 9. [[Tracking Info via UKCU / DPD (eBay UK)]]<br/>
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− | 10. [[Tracking Info via UPS (eBay UK)]]<br/>
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− | 11. [[Tracking Info via UKM / DHL (eBay UK)]]<br/>
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− | 12. [[Lost or Delivered but Not Received (eBay UK)]]<br/>
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− | 13. [[Order Cannot be Canceled (Order Exported/Dispatched)-(eBay UK)]]<br/>
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− | 14. [[Cannot Change Address (Order Exported/Dispatched)-(eBay UK)]]<br/>
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− | 15. [[How to leave feedback (customer's guide) (eBay UK)]]<br/>
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− | 16. [[Refund (eBay UK)]]<br/>
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− | 17. [[Change of Mind (eBay UK)]]<br/>
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− | 18. [[Ask for Photo (eBay UK)]]<br/>
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− | 19. [[Ask for Video (eBay UK MostWantedOnline)]]<br/>
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− | 20. [[Rebuttal for Requesting Proof (eBay UK)]]<br/>
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− | 21. [[Missing Part/s (eBay UK)]]<br/>
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− | 22. [[Item/Part Replacement (eBay UK)]]<br/>
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− | 23. [[Wrong item (eBay UK)]]<br/>
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− | 24. [[Item was RTS due to Incorrect Shipping Address (eBay UK)]]<br/>
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− | 25. [[Ask for Address(Incorrect/Insufficient Shipping Address) (eBay UK)]]<br/>
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− | PLEASE '''NOTE''' that for tracking under '''UKM''', use DHL template. For '''UKCU''', please use DPD.
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− | '''Editor/s:'''
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− | Willy Balanoyos
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| For e-mails received via Kayako, please follow General UK process <br> | | For e-mails received via Kayako, please follow General UK process <br> |
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| '''However, if the customer has opened an eBay case or requires eBay backend assistance, please refer to Lucy or Sylvia''' <br> | | '''However, if the customer has opened an eBay case or requires eBay backend assistance, please refer to Lucy or Sylvia''' <br> |