Difference between revisions of "On Hold orders"
From crazysales
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Good day! Hope this email finds you well. | Good day! Hope this email finds you well. | ||
| − | We are sorry to inform you that we are unable to process the shipment of your order for the item XXitemXX due to XXissueXX issues. We have contacted you on XXdateXX, unfortunately, we did get a response from you. We have noticed that your order has been “on hold” since XXdateXX and have therefore canceled your order and will be refunding you $XXX via your original payment method. Please accept our sincerest apologies for the inconvenience this may have caused. | + | We are sorry to inform you that we are unable to process the shipment of your order for the item XXitemXX due to XXissueXX issues. We have contacted you on XXdateXX, unfortunately, we did not get a response from you. We have noticed that your order has been “on hold” since XXdateXX and have therefore canceled your order and will be refunding you $XXX via your original payment method. Please accept our sincerest apologies for the inconvenience this may have caused. |
Many thanks for your kind understanding regarding this matter. | Many thanks for your kind understanding regarding this matter. | ||
Revision as of 09:59, 12 February 2018
Hi xxxxxxxx,
Good day! Hope this email finds you well.
We are sorry to inform you that we are unable to process the shipment of your order for the item XXitemXX due to XXissueXX issues. We have contacted you on XXdateXX, unfortunately, we did not get a response from you. We have noticed that your order has been “on hold” since XXdateXX and have therefore canceled your order and will be refunding you $XXX via your original payment method. Please accept our sincerest apologies for the inconvenience this may have caused.
Many thanks for your kind understanding regarding this matter.
Should you have any inquiries, please feel free to get back to us.
Best Regards!
Customer Service
