Difference between revisions of "Extra Payment"

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Line 1: Line 1:
*'''PayPal'''
+
*'''PayPal'''/'''eBay'''
  
Dear Customer,
+
Hi Customer,
  
 
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
 
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
Line 21: Line 21:
 
'''No Bank Details:
 
'''No Bank Details:
  
Dear Customer,
+
Hi Customer,
  
 
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
 
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
Line 41: Line 41:
 
'''With Bank Details:
 
'''With Bank Details:
  
Dear Customer,
+
Hi Customer,
  
 
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
 
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  

Revision as of 11:38, 16 October 2017

  • PayPal/eBay

Hi Customer,

Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via PayPal.

Please allow 2-3 working days for process. Thank you.

Kind regards,

Customer Service




  • BPAY

No Bank Details:

Hi Customer,

Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format:

Account Holder's Name:
BSB:
Account Number:

Looking forward hearing from you soon


Kind regards,

Customer Service


With Bank Details:

Hi Customer,

Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you.

Kind regards,

Customer Service