Difference between revisions of "How To Check Order Status UK"
From crazysales
| Line 1: | Line 1: | ||
| − | 1. Get the Order ID or Buyer ID or Full Name or Phone Number, or Email address<br/> | + | 1. Get the '''Order ID''' or '''Buyer ID''' or '''Full Name''' or '''Phone Number''', or '''Email address'''<br/> |
| − | 2. Go to http://admin.globaloutlet.co.uk/admin.php?dpt=custord<br/> | + | 2. Go to the [http://admin.globaloutlet.co.uk/admin.php?dpt=custord Backend]<br/> |
| − | 3. Search for order using any information from step 1<br/> | + | 3. Search for order using any information from '''step 1'''<br/> |
| Line 16: | Line 16: | ||
::::a. Copy the dispatch order number (not our Order ID)<br/> | ::::a. Copy the dispatch order number (not our Order ID)<br/> | ||
| − | ::::b. Go to http://www.winit.com.cn/Manage/index.php?s=/WarehouseOutbound/index<br/> | + | ::::b. Go to [http://www.winit.com.cn/Manage/index.php?s=/WarehouseOutbound/index WINIT]<br/> |
::::c. Search for the "Order number" using the copied dispatch order.<br/> | ::::c. Search for the "Order number" using the copied dispatch order.<br/> | ||
Latest revision as of 16:09, 31 May 2017
1. Get the Order ID or Buyer ID or Full Name or Phone Number, or Email address
2. Go to the Backend
3. Search for order using any information from step 1
NOTE: In some cases, our backend is not reliable because sometimes it is not updated. To make sure you provide a correct order status to the customer follow the steps below:
- For drop-ship items (SKU starts with DS), check with Cathy Wu
- For non drop-ship items, check order status in WINIT:
- a. Copy the dispatch order number (not our Order ID)
- b. Go to WINIT
- c. Search for the "Order number" using the copied dispatch order.
- a. Copy the dispatch order number (not our Order ID)
Editor/s:
Willy Balanoyos
