Difference between revisions of "How To Check Order Status UK"

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(Created page with " 1. Get the Order ID, Buyer ID, Full Name, Phone Number, or Email address<br/> 2. Go to http://admin.globaloutlet.co.uk/admin.php?dpt=custord<br/> 3. Search for order using...")
 
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1. Get the Order ID, Buyer ID, Full Name, Phone Number, or Email address<br/>
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1. Get the Order ID or Buyer ID or Full Name or Phone Number, or Email address<br/>
  
 
2. Go to http://admin.globaloutlet.co.uk/admin.php?dpt=custord<br/>
 
2. Go to http://admin.globaloutlet.co.uk/admin.php?dpt=custord<br/>

Revision as of 07:43, 27 April 2017


1. Get the Order ID or Buyer ID or Full Name or Phone Number, or Email address

2. Go to http://admin.globaloutlet.co.uk/admin.php?dpt=custord

3. Search for order using any information from step 1


NOTE: In some cases, our backend is not reliable because sometimes it is not updated. To make sure you provide a correct order status to the customer follow the steps below:


  1. For drop-ship items (SKU starts with DS), check with Cathy Wu
  2. For non drop-ship items, check order status in WINIT:
a. Copy the dispatch order number (not our Order ID)
b. Go to http://www.winit.com.cn/Manage/index.php?s=/WarehouseOutbound/index
c. Search for the "Order number" using the copied dispatch order.


Editor/s:

Willy Balanoyos

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