Difference between revisions of "*UK Full Refund"

Revision as of 10:01, 26 April 2017

What to do:

a. Choose Offer Full Refund or Refund the buyer

b. At the backend, click on 'Add Refund Request'

c. Check related 'SKU#'

d. Input 'Refund Qty', 'Refund Amount', 'Reason', and 'TicketID'

e. Choose 'PayPal,' at the 'Refund to' section

f. Input customer's 'Email account' in the 'Account' section

g. Click 'Submit this Refund Request' and confirm.

@@ Line 1: / Line 1: @@
-[[File:Rrrf.png]]
+[[File:Refererer.png]]
-If the buyer accepted your full refund offer, this means that it will be automatically refunded via PayPal.
 What to do:
-::a. At the backend, click on ''''Add Refund Request''''
+::a. Choose '''Offer Full Refund''' or '''Refund the buyer'''
+::b. At the backend, click on ''''Add Refund Request''''
-::b. Check related ''''SKU#''''
+::c. Check related ''''SKU#''''
-::c. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', and ''''TicketID''''
+::d. Input ''''Refund Qty'''', ''''Refund Amount'''', ''''Reason'''', and ''''TicketID''''
-::d. Choose ''''PayPal,'''' at the ''''Refund to'''' section
+::e. Choose ''''PayPal,'''' at the ''''Refund to'''' section
-::e. Input customer's ''''Email account'''' in the ''''Account'''' section
+::f. Input customer's ''''Email account'''' in the ''''Account'''' section
-::f. Click ''''Submit this Refund Request'''' and confirm.
+::g. Click ''''Submit this Refund Request'''' and confirm.