Difference between revisions of "Extra Payment"

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Line 21: Line 21:
 
*'''No Bank Details:
 
*'''No Bank Details:
  
:Dear Customer,
+
Dear Customer,
  
:Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
+
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
  
:However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format:
+
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format:
  
:Account Holder's Name:<br/>
+
Account Holder's Name:<br/>
:BSB:<br/>
+
BSB:<br/>
:Account Number:<br/>
+
Account Number:<br/>
  
:Looking forward hearing from you soon
+
Looking forward hearing from you soon
  
:Kind regards,
 
  
:Customer Service
+
Kind regards,
 +
 
 +
Customer Service
  
  
 
*'''With Bank Details:
 
*'''With Bank Details:
  
:Dear Customer,
+
Dear Customer,
  
:Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
+
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
  
:However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you.
+
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you.
  
:Kind regards,
+
Kind regards,
  
:Customer Service
+
Customer Service

Revision as of 12:09, 23 February 2017

PayPal

Dear Customer,

Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via PayPal.

Please allow 2-3 working days for process. Thank you.

Kind regards,

Customer Service




BPAY

  • No Bank Details:

Dear Customer,

Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format:

Account Holder's Name:
BSB:
Account Number:

Looking forward hearing from you soon


Kind regards,

Customer Service


  • With Bank Details:

Dear Customer,

Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you.

Kind regards,

Customer Service