Difference between revisions of "Extra Payment"
Line 21: | Line 21: | ||
*'''No Bank Details: | *'''No Bank Details: | ||
− | + | Dear Customer, | |
− | + | Good day! We have confirmed the payment of $XXX for item "XXX". Thank you. | |
− | + | However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format: | |
− | + | Account Holder's Name:<br/> | |
− | + | BSB:<br/> | |
− | + | Account Number:<br/> | |
− | + | Looking forward hearing from you soon | |
− | |||
− | + | Kind regards, | |
+ | |||
+ | Customer Service | ||
*'''With Bank Details: | *'''With Bank Details: | ||
− | + | Dear Customer, | |
− | + | Good day! We have confirmed the payment of $XXX for item "XXX". Thank you. | |
− | + | However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you. | |
− | + | Kind regards, | |
− | + | Customer Service |
Revision as of 12:09, 23 February 2017
PayPal
Dear Customer,
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via PayPal.
Please allow 2-3 working days for process. Thank you.
Kind regards,
Customer Service
BPAY
- No Bank Details:
Dear Customer,
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method. In order to process the refund, please send your details using the following format:
Account Holder's Name:
BSB:
Account Number:
Looking forward hearing from you soon
Kind regards,
Customer Service
- With Bank Details:
Dear Customer,
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 3-5 business days for the refund to be completed. Thank you.
Kind regards,
Customer Service