Difference between revisions of "*Contact Number Issue"

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Important note: YOU MAY NEED TO ASK FOR CONTACT NUMBER FROM THE CUSTOMER FOR ITEMS THAT WILL BE SENT VIA '''TOLL IPEC''' AND OTHER DROP-SHIPPING ITEMS
 
Important note: YOU MAY NEED TO ASK FOR CONTACT NUMBER FROM THE CUSTOMER FOR ITEMS THAT WILL BE SENT VIA '''TOLL IPEC''' AND OTHER DROP-SHIPPING ITEMS
  
 
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'''[[Suggested Template:]]'''  Click => *[[1. Insufficient Address]]
  
 
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Revision as of 10:10, 1 June 2016

CASE 1: Customer phone number is incorrect

Se2.png


Procedures:

  • Click "Finish"
  • Get the last 10 digits of the phone number which is "0414801947"
  • Paste it to the Contact number box
  • Click "Save Address"

The contact number will be changed and saved. Also, the order status will automatically be changed into "Processing"

For double checking, you may go to the eBay backend to see if the other information matched.


CASE 2: Customer phone number is blank

Se4.png

Procedures:

  • Click "Finish"
  • Put "0400000000" as contact number
  • Click "Save Address"

The contact number will be saved and the order status will automatically be changed into "Processing"

For double checking, you may go to the eBay backend to see if the other information matched.

Important note: YOU MAY NEED TO ASK FOR CONTACT NUMBER FROM THE CUSTOMER FOR ITEMS THAT WILL BE SENT VIA TOLL IPEC AND OTHER DROP-SHIPPING ITEMS

Suggested Template: Click => *1. Insufficient Address


Editor/s:

Willy Balanoyos