Difference between revisions of "For Best Mart"
From crazysales
(Created page with " '''Tracking info, ETA''' Thank you for choosing Bestmartonline for your purchase. We have reviewed your order and found out that it was sent out on XXXXXXXX via Economy...") |
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Thank you for choosing Bestmartonline for your purchase. We have reviewed your order and found out that it was sent out on XXXXXXXX via Economy | Thank you for choosing Bestmartonline for your purchase. We have reviewed your order and found out that it was sent out on XXXXXXXX via Economy | ||
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Also, because of the economy shipping, there is a tracking number but the it can only be viewed by the sender, the customers can't look over. Thank | Also, because of the economy shipping, there is a tracking number but the it can only be viewed by the sender, the customers can't look over. Thank | ||
you for your understanding. | you for your understanding. | ||
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| + | '''Item Not Received (Out of ETA)''' | ||
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| + | We are really sorry for the issue. We have sent your item out on XXXXXXXX via Economy Shipping with tracking number XXXXXXX. It should have | ||
| + | arrived within 15-30 working days. We know you have been waiting for this item for a long time but you are not able to receive it. We are afraid | ||
| + | the item might have been lost in transit or impounded by custom. In this case, we offer you first a full refund for your order. Later on, if you | ||
| + | receive your order, you may repay us or keep it as our gift to you. Please advise if this would be acceptable for you so that we can process your | ||
| + | case asap. | ||
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| + | Looking forward to hear from you soon. Once again, please accept our sincerest apologies for inconvenience this issue may have caused you. | ||
Revision as of 08:16, 11 April 2016
Tracking Info (Within ETA Thank you for choosing Bestmartonline for your purchase. We have reviewed your order and found out that it was sent out on XXXXXXXX via Economy Shipping. Normally, the delivery takes 15-30 working days. Since it's still within the reasonable delivery time frame, it would be much appreciated that you could wait for a few more days. We believe that you may get it soon. If your item is not delivered by XXXXX, please feel free to get back to us immediately. We will follow it up for you. Thank you very much for your understanding and patience. Also, because of the economy shipping, there is a tracking number but the it can only be viewed by the sender, the customers can't look over. Thank you for your understanding.
Item Not Received (Out of ETA) We are really sorry for the issue. We have sent your item out on XXXXXXXX via Economy Shipping with tracking number XXXXXXX. It should have arrived within 15-30 working days. We know you have been waiting for this item for a long time but you are not able to receive it. We are afraid the item might have been lost in transit or impounded by custom. In this case, we offer you first a full refund for your order. Later on, if you receive your order, you may repay us or keep it as our gift to you. Please advise if this would be acceptable for you so that we can process your case asap. Looking forward to hear from you soon. Once again, please accept our sincerest apologies for inconvenience this issue may have caused you.
