Difference between revisions of "Unpaid"
From crazysales
(Created page with "1. Get the order ID/email ID/phone number/receiver name/shipping address<br/> 2. Search for the order - backend<br/> 3. Choose "Cancel Order" at the drop down list at the bott...") |
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1. Get the order ID/email ID/phone number/receiver name/shipping address<br/> | 1. Get the order ID/email ID/phone number/receiver name/shipping address<br/> | ||
2. Search for the order - backend<br/> | 2. Search for the order - backend<br/> | ||
| − | 3. Choose "Cancel Order" | + | 3. Choose "Cancel Order" from the drop down list at the bottom left of the page<br/> |
4. Click "Internal Only"<br/> | 4. Click "Internal Only"<br/> | ||
5. Put a note at the backend <br/><br/> | 5. Put a note at the backend <br/><br/> | ||
Revision as of 13:29, 5 February 2016
1. Get the order ID/email ID/phone number/receiver name/shipping address
2. Search for the order - backend
3. Choose "Cancel Order" from the drop down list at the bottom left of the page
4. Click "Internal Only"
5. Put a note at the backend
>>
TICKET ID XXXXXX
-cancel order
>>
6. Click "Internal Only"
7. Proceed with the refund process
Crazysales refund
