Difference between revisions of "QUALITY UPDATES"
From crazysales
(Created page with "10/2 * As the ebay messaging upgraded it's feature, we don't need to ask the customer to send the photo/s to ozauction@gmail.com just ask customer to directly send the photo/s...") |
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10/2 | 10/2 | ||
| − | * As the ebay messaging upgraded it's feature, we don't need to ask the customer to send the photo/s to ozauction@gmail.com just ask customer to directly send the photo/s via ebay messaging. | + | * As the ebay messaging upgraded it's feature, we don't need to ask the customer to send the photo/s to ozauction@gmail.com just ask customer to directly send the photo/s via ebay messaging.<br/> |
| + | |||
| + | 12/3 | ||
| + | *Ticket status update<br/><br/> | ||
| + | -Resolved: if case is resolved<br/> | ||
| + | -Closed: if ticket is an auto close email ex. SPAM. Auto email, Service offered emai etc...<br/> | ||
| + | -In progress: for LOST cases<br/> | ||
| + | -Awaiting reply: if proof or further communication is needed from the customer<br/> | ||
| + | |||
| + | For questions please feel free to talk to TL Art | ||
Revision as of 17:29, 3 December 2015
10/2
- As the ebay messaging upgraded it's feature, we don't need to ask the customer to send the photo/s to ozauction@gmail.com just ask customer to directly send the photo/s via ebay messaging.
12/3
- Ticket status update
-Resolved: if case is resolved
-Closed: if ticket is an auto close email ex. SPAM. Auto email, Service offered emai etc...
-In progress: for LOST cases
-Awaiting reply: if proof or further communication is needed from the customer
For questions please feel free to talk to TL Art
