Difference between revisions of "2. Postcode Error"
From crazysales
| Line 21: | Line 21: | ||
1. Remember to check if the total amount will changes after an address is provided. Process refund for extra payment | 1. Remember to check if the total amount will changes after an address is provided. Process refund for extra payment | ||
| − | or ask for additional payment if there is a shortfall. | + | or ask for additional payment if there is a shortfall. |
| − | + | ||
2. Please note that the postcode is very important to be correct to avoid delivery issue due to wrong address. It is | 2. Please note that the postcode is very important to be correct to avoid delivery issue due to wrong address. It is | ||
always better to ask the buyer directly if the address is confusing. | always better to ask the buyer directly if the address is confusing. | ||
| − | |||
----------------------------------- | ----------------------------------- | ||
| − | + | ||
| + | |||
'''Editor/s''': | '''Editor/s''': | ||
Willy Balanoyos | Willy Balanoyos | ||
Revision as of 14:59, 22 October 2015
For invalid postcode:
For incorrect postcode:
- For eBay orders, go to eBay backend and search using the buyer ID. Copy the nominated Suburb and go to Australia Post Postcode Finder: http://auspost.com.au/postcode. Search for the correct postcode. If after changing the postcode on out backend, the total amount changed, go to http://106.75.199.24/mediawiki/index.php?title=*Paid_Amount_Doesn%27t_Match_(Shortfall/Extra_Payment)
- For Crazysales orders, copy the nominated Suburb and go to Australia Post Postcode Finder: http://auspost.com.au/postcode. Search for the correct postcode. If after changing the postcode on out backend, the total amount changed, go to http://106.75.199.24/mediawiki/index.php?title=*Paid_Amount_Doesn%27t_Match_(Shortfall/Extra_Payment)
- Other option: Check address via Google Map.
Reminders:
1. Remember to check if the total amount will changes after an address is provided. Process refund for extra payment
or ask for additional payment if there is a shortfall.
2. Please note that the postcode is very important to be correct to avoid delivery issue due to wrong address. It is
always better to ask the buyer directly if the address is confusing.
Editor/s:
Willy Balanoyos
