Difference between revisions of "Call flow"
From crazysales
Line 1: | Line 1: | ||
'''* How to call customer (up selling)''' | '''* How to call customer (up selling)''' | ||
− | - Hi, Good am / pm! This is (Name) in behalf of (Queue), we saw that you ordered a (Item) from us. | + | - Hi, Good am / pm! This is '''(Name)''' in behalf of '''(Queue)''', we saw that you ordered a '''(Item)''' from us. |
Just wondering how is the product so far? | Just wondering how is the product so far? | ||
− | - I see, Thank you for your feedback on the item, btw, do you need extra (XXX) for your item? | + | - I see, Thank you for your feedback on the item, btw, do you need extra '''(XXX)''' for your item? |
− | I can give you a special offer of less | + | I can give you a special offer of less '''(XXX)''' if you buy now... |
− | - or you can actually buy | + | - or you can actually buy '''(XXX)''' to use for your product and adds this benefit '''(XXX)'''which i can offer less xxx if you buy now. |
− | (Ending Script) | + | '''(Ending Script)''' |
- Again this is xxxx Thank you for your time and Have a great day ahead! | - Again this is xxxx Thank you for your time and Have a great day ahead! |
Revision as of 13:01, 22 October 2015
* How to call customer (up selling)
- Hi, Good am / pm! This is (Name) in behalf of (Queue), we saw that you ordered a (Item) from us. Just wondering how is the product so far?
- I see, Thank you for your feedback on the item, btw, do you need extra (XXX) for your item? I can give you a special offer of less (XXX) if you buy now...
- or you can actually buy (XXX) to use for your product and adds this benefit (XXX)which i can offer less xxx if you buy now.
(Ending Script) - Again this is xxxx Thank you for your time and Have a great day ahead!