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| | + | '''<span style="color:#0000CD">For items coming from NZ warehouse:''' |
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| − | *'''<span style="color:#0000CD">Collection (Old WH)'''
| + | We highly appreciate your interest in our product. To maintain the highest safety standards for both our customers and staff, we have permanently discontinued all customer pickups and drop-offs at our warehouse facility. This decision was made due to constant heavy vehicle activity in our operational area, which creates potential safety risks. However, we will make sure to have your item dispatched on the next working day after the payment is confirmed. The delivery normally takes 2-8 working days depending on your location. Thank you for your kind understanding. |
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| − | Thank you for completing your payment. As discussed, you can come and collect your order at our warehouse. The address is (Zeaway Limited) 22 Toiawaka Road, Drury 2579. You can come from 12:00 PM - 3:30 PM, Mondays - Fridays (not including public holidays) and look for our retail manager "Jin". Please provide your reference number Pxxxxxxx so they could find your records easily and assist you without any issues.
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| − | In addition, please be reminded that our warehouse is a hazard zone so you can only drive through the canopy and park the car in front of the pickup or return office. You do not need to walk through the canopy to pickup the item. Please refer to the link for the photo of our warehouse's location https://drive.google.com/file/d/1McrvGwAyMlOrEYs-DzPVH_ufx_ZvNxlO/view?usp=sharing
| + | '''<span style="color:#0000CD">For CN Dropship items and those coming from AU warehouse:''' |
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| − | | + | We highly appreciate your interest in our product. To maintain the highest safety standards for both our customers and staff, we have permanently discontinued all customer pickups and drop-offs at our warehouse facility. This decision was made due to constant heavy vehicle activity in our operational area, which creates potential safety risks. However, we will make sure to have your item dispatched on the next working day after the payment is confirmed. The delivery normally takes 7-15 working days depending on your location. Thank you for your kind understanding. |
| − | *'''<span style="color:#0000CD">Return (Old WH)'''
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| − | As discussed, you can come and return your item at our warehouse. The address is (Zeaway Limited) 22 Toiawaka Road, Drury 2579. You can come from 12:00 PM - 3:30 PM, Mondays - Fridays (not including public holidays) and look for our retail manager "Jin". Please provide your reference number Pxxxxxxx so they could find your records easily and assist you without any issues.
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| − | | + | |
| − | In addition, please be reminded that our warehouse is a hazard zone so you can only drive through the canopy and park the car in front of the pickup or return office. You do not need to walk through the canopy to return the item. Please refer to the link for the photo of our warehouse's location https://drive.google.com/file/d/1McrvGwAyMlOrEYs-DzPVH_ufx_ZvNxlO/view?usp=sharing
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| − | Please be reminded that your refund or replacement will be processed within 1-2 business days.
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| − | *'''<span style="color:#0000CD">Collection (Newasian WH)'''
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| − | Thank you for completing your payment. As discussed, you can come and collect your order at our warehouse. The address is (Zeaway Limited) 28B Bell Avenue Mount Wellington, Auckland 1060. You can come from 12:00 PM - 3:30 PM, Mondays - Fridays (not including public holidays) and look for our retail manager "Leah". Please provide your reference number Pxxxxxxx so they could find your records easily and assist you without any issues.
| + | |
| − | | + | |
| − | In addition, please be reminded that our warehouse is a hazard zone so you can only drive through the canopy and park the car in front of the pickup or return office. You do not need to walk through the canopy to pickup the item. Please refer to the link for the photo of our warehouse's location https://drive.google.com/file/d/1McrvGwAyMlOrEYs-DzPVH_ufx_ZvNxlO/view?usp=sharing
| + | |
| − | | + | |
| − | | + | |
| − | *'''<span style="color:#0000CD">Return (Newasian WH)'''
| + | |
| − | | + | |
| − | As discussed, you can come and return your item at our warehouse. The address is (Zeaway Limited) 28B Bell Avenue Mount Wellington, Auckland 1060. You can come from 12:00 PM - 3:30 PM, Mondays - Fridays (not including public holidays) and look for our retail manager "Leah". Please provide your reference number Pxxxxxxx so they could find your records easily and assist you without any issues.
| + | |
| − | | + | |
| − | In addition, please be reminded that our warehouse is a hazard zone so you can only drive through the canopy and park the car in front of the pickup or return office. You do not need to walk through the canopy to return the item. Please refer to the link for the photo of our warehouse's location https://drive.google.com/file/d/1McrvGwAyMlOrEYs-DzPVH_ufx_ZvNxlO/view?usp=sharing
| + | |
| − | | + | |
| − | Please be reminded that your refund or replacement will be processed within 1-2 business days.
| + | |
We highly appreciate your interest in our product. To maintain the highest safety standards for both our customers and staff, we have permanently discontinued all customer pickups and drop-offs at our warehouse facility. This decision was made due to constant heavy vehicle activity in our operational area, which creates potential safety risks. However, we will make sure to have your item dispatched on the next working day after the payment is confirmed. The delivery normally takes 2-8 working days depending on your location. Thank you for your kind understanding.
We highly appreciate your interest in our product. To maintain the highest safety standards for both our customers and staff, we have permanently discontinued all customer pickups and drop-offs at our warehouse facility. This decision was made due to constant heavy vehicle activity in our operational area, which creates potential safety risks. However, we will make sure to have your item dispatched on the next working day after the payment is confirmed. The delivery normally takes 7-15 working days depending on your location. Thank you for your kind understanding.
