Difference between revisions of "Bar Code"
| (One intermediate revision by the same user not shown) | |||
| Line 1: | Line 1: | ||
| − | + | ------------ | |
| − | + | ||
| − | + | '''ETA:''' <br/> | |
| + | '''For items coming from NZ warehouse:''' 2-8 working days<br/> | ||
| + | '''For CN Dropship items and those coming from AU warehouse:''' 7-15 working days<br/> | ||
| + | <span style="color:#FF0000">(Please adjust accordingly depending on what is shown on the listing page or store)</span><br/> | ||
| + | |||
| + | ------------ | ||
| Line 7: | Line 12: | ||
| − | Your item | + | Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx. |
To track the delivery: | To track the delivery: | ||
| Line 27: | Line 32: | ||
| − | Your item | + | Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx. |
| − | + | Please be informed that Post Haste collects items from us in bulk, that is why they need to sort them out onto their depots and will be forwarded to the delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch, the tracking details will be activated online (within 1-2 business days) and the courier's Customer Service can then provide you with the whereabouts of your parcel. | |
| + | |||
| + | Normally, the delivery takes xxxx working days depending on your location. | ||
To track the delivery: | To track the delivery: | ||
| Line 37: | Line 44: | ||
3. Enter your bar code number.<br> | 3. Enter your bar code number.<br> | ||
4. Click on 'TRACK MY ITEM'.<br> | 4. Click on 'TRACK MY ITEM'.<br> | ||
| − | |||
| − | |||
For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number. | For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number. | ||
| Line 49: | Line 54: | ||
| − | Your item | + | Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx. |
Normally, the delivery takes xxxx working days depending on your location. | Normally, the delivery takes xxxx working days depending on your location. | ||
| Line 62: | Line 67: | ||
4. Click on 'TRACK MY ITEM'.<br> | 4. Click on 'TRACK MY ITEM'.<br> | ||
| − | Since it's still within the | + | Since it's still within the delivery time frame, it would be much appreciated if you could wait for a few more days. We believe that you may get it soon. |
For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number. | For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number. | ||
| Line 73: | Line 78: | ||
| − | Your order was | + | Your order was processed for dispatch on xxxdatexxx via xxcourierxx with bar code number xxxxxx. |
We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for and received by xxxx (posthaste link). We do hope that you already got your item. | We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for and received by xxxx (posthaste link). We do hope that you already got your item. | ||
| Line 93: | Line 98: | ||
| − | We are really sorry to hear that you still have not received your item. Your order was | + | We are really sorry to hear that you still have not received your item. Your order was processed for dispatch on xxdatexx and via Post Haste with Bar Code number xxxxx. We have checked your item on the website and it shows that it was attempted to be delivered on xxdatexx but it was unsuccessful. |
You may check the status of your delivery on this link (Posthaste link ). | You may check the status of your delivery on this link (Posthaste link ). | ||
| Line 106: | Line 111: | ||
| − | + | Your order was processed for dispatch on xxxdatexxx via xxcourierxx with bar code number xxxxxx. | |
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | + | ||
| − | Your order was | + | |
We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for and received by xxxx (posthaste link). We do hope that you already got your item. | We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for and received by xxxx (posthaste link). We do hope that you already got your item. | ||
| Line 126: | Line 125: | ||
Please let us know if you need a hand so that we can assist you as soon as possible. | Please let us know if you need a hand so that we can assist you as soon as possible. | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| Line 138: | Line 130: | ||
*'''<span style="color:#0000CD">Delivered to Rural depot''' | *'''<span style="color:#0000CD">Delivered to Rural depot''' | ||
| − | |||
| − | |||
| − | |||
| − | |||
We are really sorry to hear that you still have not received your item. | We are really sorry to hear that you still have not received your item. | ||
| − | Your order was | + | Your order was processed for dispatch on xxxdatexxx via xxcourierxx with bar code number xxxxxx. |
We have tracked your order and confirmed that it was delivered on xxxdatexxx, in xxx(posthaste link) means that it has been delivered to your rural depot and the third courier service is will be the one to proceed with the delivery. Could you please allow another 2-3 business days for the item to arrive? | We have tracked your order and confirmed that it was delivered on xxxdatexxx, in xxx(posthaste link) means that it has been delivered to your rural depot and the third courier service is will be the one to proceed with the delivery. Could you please allow another 2-3 business days for the item to arrive? | ||
| Line 159: | Line 147: | ||
Please let us know if you need a hand so that we can assist you as soon as possible. | Please let us know if you need a hand so that we can assist you as soon as possible. | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| Line 171: | Line 153: | ||
| − | Your item | + | Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx. |
Normally, the delivery takes xxx working days depending on your location. | Normally, the delivery takes xxx working days depending on your location. | ||
| Line 191: | Line 173: | ||
| − | + | Your order was processed for dispatch on xxxdatexxx via Post Haste with bar code number xxxxxx. | |
| − | Your order was | + | |
We have tracked your order and confirmed that it was delivered on xxxdatexxx with ATL. This status means that the item may have been left in a safe place without a signature. The tracking information is available at xxxLinkxxOfxxTrackingxxInfoxxx. | We have tracked your order and confirmed that it was delivered on xxxdatexxx with ATL. This status means that the item may have been left in a safe place without a signature. The tracking information is available at xxxLinkxxOfxxTrackingxxInfoxxx. | ||
| Line 198: | Line 179: | ||
In this case scenario, please try the following: | In this case scenario, please try the following: | ||
| − | 1. Check with your neighbors or people in your household who may have received the item for you. | + | 1. Check with your neighbors or people in your household who may have received the item for you.<br> |
| − | + | 2. Check your area as the parcel may have been hidden at a safe place by the delivery man.<br> | |
| − | 2. Check your area as the parcel may have been hidden at a safe place by the delivery man. | + | 3. Contact Posthaste at 0800106828 or 095252060 for more details about the delivery.<br> |
| − | + | ||
| − | 3. Contact Posthaste at 0800106828 or 095252060 for more details about the delivery. | + | |
If you still could not locate the parcel there, please feel free to get back to us, and we will follow this up and further investigate the delivery of the item. Please accept our apology for any inconvenience caused. | If you still could not locate the parcel there, please feel free to get back to us, and we will follow this up and further investigate the delivery of the item. Please accept our apology for any inconvenience caused. | ||
| Line 218: | Line 197: | ||
----- | ----- | ||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
Latest revision as of 10:37, 31 July 2025
ETA:
For items coming from NZ warehouse: 2-8 working days
For CN Dropship items and those coming from AU warehouse: 7-15 working days
(Please adjust accordingly depending on what is shown on the listing page or store)
- Order just sent (NORMAL)
Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx.
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
Normally, the delivery takes xxxx working days depending on your location.
For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
- Order just sent (DELAYED DISPATCH ISSUE)
Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx.
Please be informed that Post Haste collects items from us in bulk, that is why they need to sort them out onto their depots and will be forwarded to the delivery branches. At this stage, the courier's Customer Service will not able to provide any details regarding the parcel and it is still not traceable. After a parcel has been forwarded to a delivery branch, the tracking details will be activated online (within 1-2 business days) and the courier's Customer Service can then provide you with the whereabouts of your parcel.
Normally, the delivery takes xxxx working days depending on your location.
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
- Current Status (within ETA)
Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx.
Normally, the delivery takes xxxx working days depending on your location.
We have tracked your order and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx]
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
Since it's still within the delivery time frame, it would be much appreciated if you could wait for a few more days. We believe that you may get it soon.
For delivery follow-ups, please feel free to contact Post Haste on 0800106828 or 095252060 and quote your Bar Code Number.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
- Tracking shows delivered
Your order was processed for dispatch on xxxdatexxx via xxcourierxx with bar code number xxxxxx.
We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for and received by xxxx (posthaste link). We do hope that you already got your item.
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
On the other hand, you may contact Post Haste on 08 0010 6828 and provide them with your Bar Code Number.
Please let us know if you need a hand so that we can assist you as soon as possible.
- Attempted to be delivered
We are really sorry to hear that you still have not received your item. Your order was processed for dispatch on xxdatexx and via Post Haste with Bar Code number xxxxx. We have checked your item on the website and it shows that it was attempted to be delivered on xxdatexx but it was unsuccessful.
You may check the status of your delivery on this link (Posthaste link ).
In this case, we highly suggest you please contact Post Haste at 08 0010 6828 or 04 472 3666 and arrange for a re-delivery. Just provide them your Bar Code Number as well as your complete shipping address and your contact number so they could re-deliver as soon as possible. Thank you for your kind understanding and cooperation.
Should you need further assistance, please feel free to email us back. We will follow up the case for you.
- Tracking shows Delivered
Your order was processed for dispatch on xxxdatexxx via xxcourierxx with bar code number xxxxxx.
We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for and received by xxxx (posthaste link). We do hope that you already got your item.
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
On the other hand, you may contact Post Haste on 08 0010 6828 and provide them with your Bar Code Number.
Please let us know if you need a hand so that we can assist you as soon as possible.
- Delivered to Rural depot
We are really sorry to hear that you still have not received your item.
Your order was processed for dispatch on xxxdatexxx via xxcourierxx with bar code number xxxxxx.
We have tracked your order and confirmed that it was delivered on xxxdatexxx, in xxx(posthaste link) means that it has been delivered to your rural depot and the third courier service is will be the one to proceed with the delivery. Could you please allow another 2-3 business days for the item to arrive?
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
On the other hand, you may contact Post Haste on 08 0010 6828 and provide them with your Bar Code Number.
Please let us know if you need a hand so that we can assist you as soon as possible.
- Awaiting Customers instructions
Your item was processed for dispatch on xxxdatexx via Post Haste with bar code number xxxxxxx.
Normally, the delivery takes xxx working days depending on your location.
We have tracked your order and confirmed that it is awaiting the customer's instructions to proceed with the delivery. In this case, we highly suggest you please contact Posthaste at 0800106828 or 095252060 and quote your Bar Code Number to confirm the delivery instructions so they can proceed with the delivery.
To track the delivery:
1. Please visit http://www.posthaste.co.nz/tracktrace.html
2. Go to the "Bar Code" Section.
3. Enter your bar code number.
4. Click on 'TRACK MY ITEM'.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
- Delivered but not Received
Your order was processed for dispatch on xxxdatexxx via Post Haste with bar code number xxxxxx.
We have tracked your order and confirmed that it was delivered on xxxdatexxx with ATL. This status means that the item may have been left in a safe place without a signature. The tracking information is available at xxxLinkxxOfxxTrackingxxInfoxxx.
In this case scenario, please try the following:
1. Check with your neighbors or people in your household who may have received the item for you.
2. Check your area as the parcel may have been hidden at a safe place by the delivery man.
3. Contact Posthaste at 0800106828 or 095252060 for more details about the delivery.
If you still could not locate the parcel there, please feel free to get back to us, and we will follow this up and further investigate the delivery of the item. Please accept our apology for any inconvenience caused.
Customer Service Remarks:
Issue Type: Courier/Delivery
Task Category: xxxx
Reference: xxxx
Resolution/Recommendation: Latest tracking update: xxxx, Advised ETA: xxxxx
