Difference between revisions of "Returns"
From crazysales
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| + | '''Guidelines:'''<br> | ||
| + | *[[Return matrix]]<br> | ||
| + | *[[Resolution matrix for wooden furnitures]]<br> | ||
| + | *[[Resolution matrix for trampolines]]<br> | ||
| − | + | ||
| − | + | '''Procedures:'''<br> | |
| − | + | *[[Returns via ParcelPoint]]<br> | |
| + | *[[Pickup with ECOM]]<br> | ||
| + | |||
| + | |||
| + | '''Reminders:'''<br> | ||
| + | *In compliance to our '''client's mandate''' to minimize the volume of '''inessential returns''' of non-resalable goods in our warehouse we have to ensure we asked for '''proof''' and have an '''approval''' before proceeding with the return. | ||
| + | *We have to strictly follow our '''Change of Mind Policy''' that parcels should be '''unopened/sealed'''. See [[Change of mind - AU]] for processes & templates. | ||
Latest revision as of 12:08, 28 July 2025
Guidelines:
Procedures:
Reminders:
- In compliance to our client's mandate to minimize the volume of inessential returns of non-resalable goods in our warehouse we have to ensure we asked for proof and have an approval before proceeding with the return.
- We have to strictly follow our Change of Mind Policy that parcels should be unopened/sealed. See Change of mind - AU for processes & templates.
