Difference between revisions of "Out of Stock AU"
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Hi xxxxxxx, | Hi xxxxxxx, | ||
| − | Good day! We are sorry to inform you that item xxxxxxxxITEMxNAMExxxxxxx, which you have ordered from us has one last stock, and unfortunately it has been badly damaged. Our warehouse staff has already disposed the item. We are therefore unable to process the shipment and will be issuing a full refund to you via original mode of payment. Please allow 2-3 business days for your refund to be completed. | + | Good day! We are sorry to inform you that the item xxxxxxxxITEMxNAMExxxxxxx, which you have ordered from us has one last stock, and unfortunately it has been badly damaged. Our warehouse staff has already disposed the item. We are therefore unable to process the shipment and will be issuing a full refund to you via original mode of payment. Please allow 2-3 business days for your refund to be completed. |
Thank you very much for your kind understanding and we are very sorry for the inconvenience this has caused you. | Thank you very much for your kind understanding and we are very sorry for the inconvenience this has caused you. | ||
Latest revision as of 19:02, 5 December 2024
1. Out of stock (Normal, Status is Not Sent) DO NOT use this for eBay orders
Hi xxxxxxx,
Good day! We are sorry to inform you that the product you ordered is temporarily out of stock. The item on your order is listed below:
-xxxxxxxxITEMxNAMExxxxxxx
We have given your order a highest priority but due to uncontrollable circumstances we will be unable to process the shipment and would like to process a full refund of xxAMOUNTxx to you via original payment method. Please allow 3-5 working days processing.
Thank you very much for your understanding and we are very sorry for the inconvenience this has caused you.
Best Regards!
Customer Service
2. Out of stock (Alibi, Order Status is Sent) Use this for eBay orders
Hi xxxxxxx,
Good day! We are sorry to inform you that the item xxxxxxxxITEMxNAMExxxxxxx, which you have ordered from us has one last stock, and unfortunately it has been badly damaged. Our warehouse staff has already disposed the item. We are therefore unable to process the shipment and will be issuing a full refund to you via original mode of payment. Please allow 2-3 business days for your refund to be completed.
Thank you very much for your kind understanding and we are very sorry for the inconvenience this has caused you.
Should you have further inquiries, please feel free to email us back.
Best Regards!
Customer Service
3. Temporarily out of stock (will be restocked in a number of days)
Hi xxxxx,
Good day! We are sorry to inform you that the product you ordered is temporarily out of stock. It will be restocked after about xxETAxx working days. The item on your order is listed below:
-xxxxxxxxITEMxNAMExxxxxxx
We have given your order a highest priority but due to uncontrollable circumstances we will be unable to process the shipment and would like to know if you are willing to wait for the item to be back until xxDATExx. If so, we can send the item out by that day. If not, we are happy to process a full refund of xxAMOUNTxx to you via original payment method. Please advise.
Thank you very much for your understanding and we are very sorry for the inconvenience this has caused you. Looking forward to hear from you soon.
Best Regards!
Customer Service
4. Out of stock (Alibi, Order Status is Sent)
Hi xxxxx,
Good day! Hope all is well.
We would like to inform you that your item "xxxxxxxxITEMxNAMExxxxxxxxxxxx" has been returned back to us by the courier as it got damaged in transit. Unfortunately, a replacement could not be processed as this item is already sold out and now unavailable. In this case, to avoid further delay, we will be issuing a full refund to you via original mode of payment. Please allow 2-3 business days for your refund to be completed.
Thank you very much for your kind understanding and we are very sorry for the inconvenience this has caused you.
Should you have further inquiries, please feel free to email us back.
Best Regards!
Customer Service
