Difference between revisions of "UBI NZ"
| (2 intermediate revisions by the same user not shown) | |||
| Line 18: | Line 18: | ||
To track the delivery, please visit http://smartparcel.gotoubi.com/ | To track the delivery, please visit http://smartparcel.gotoubi.com/ | ||
| − | Since it's still within the | + | Since it's still within the delivery time frame, it would be much appreciated if you could wait for a few more days. We believe that you may get it soon. |
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience. | If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience. | ||
| Line 38: | Line 38: | ||
Should you have any further please do not hesitate to contact us. | Should you have any further please do not hesitate to contact us. | ||
| + | |||
| + | |||
| + | Regards, | ||
| + | |||
| + | xxxxxx | ||
| + | |||
| + | Customer Service Representative | ||
| + | |||
| + | |||
| + | *'''<span style="color:#0000CD">Delivered''' | ||
| + | |||
| + | Your item has been dispatched on xxxdatexx via International Registered Post with consignment number xxxxxxx. | ||
| + | |||
| + | We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for, and received by xxxx. We do hope that you already got your item. | ||
| + | |||
| + | To track the delivery, please visit http://smartparcel.gotoubi.com/ | ||
| + | |||
| + | Please let us know if you need a hand so that we can assist you as soon as possible. | ||
Latest revision as of 17:38, 5 November 2024
Your item has been dispatched on xxxdatexx via International Registered Post with consignment number xxxxxxx.
To track the delivery, please visit http://smartparcel.gotoubi.com/
Normally, the delivery takes 7-15 working days depending on your location since it will be coming directly from our supplier's warehouse overseas. Usually, it takes 2-3 working days for the tracking details to be activated online.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
- Current Status (within ETA)
Your item has been dispatched on xxxdatexx via International Registered Post with consignment number xxxxxxx.
Normally, the delivery takes 7-15 working days depending on your location.
We have tracked your order and confirmed that it is [xxxxxxxxxx INSERT CURRENT DELIVERY STATUS HERE IF APPLICABLE xxxxxxxxxxx]
To track the delivery, please visit http://smartparcel.gotoubi.com/
Since it's still within the delivery time frame, it would be much appreciated if you could wait for a few more days. We believe that you may get it soon.
If you still do not receive the item by xxxdatexxx, you may contact us back and we would be more than willing to follow it up for you. Thank you very much for your understanding and patience.
- Current Status (Attempted to be delivered)
Dear xxxx,
Good day. We hope all is well.
We are really sorry to hear that you still have not received your item. Your order was dispatched on xxxx via International Registered Post with tracking number xxxx.
We have checked your item on the website and it shows that it was attempted to be delivered on xxxx but it was unsuccessful.
You may check the status of your delivery on this link
We highly suggest to call or check with your local depot or contact your local post office at 092567261 and collect the parcel from there. Thank you for your kind understanding and patience!
Should you have any further please do not hesitate to contact us.
Regards,
xxxxxx
Customer Service Representative
- Delivered
Your item has been dispatched on xxxdatexx via International Registered Post with consignment number xxxxxxx.
We have tracked your order and confirmed that it was delivered on xxxdatexxx, signed for, and received by xxxx. We do hope that you already got your item.
To track the delivery, please visit http://smartparcel.gotoubi.com/
Please let us know if you need a hand so that we can assist you as soon as possible.
Regards,
xxxxxx
Customer Service Representative
