Difference between revisions of "Accepting Cancellation Request from Harvey Norman"
From crazysales
(Created page with "1. Open [https://hnmarketplace.the-edge.io/orders/supplier/order/ The Edge] and check Notifications File:Notif12HN.png 2. If there is a pending '''Cancellation Request'...") |
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| − | 1. Open [https://hnmarketplace.the-edge.io/orders/supplier/order/ The Edge] and check Notifications | + | 1. Open [https://hnmarketplace.the-edge.io/orders/supplier/order/ The Edge] and check Notifications or search for the order itself. |
[[File:Notif12HN.png]] | [[File:Notif12HN.png]] | ||
Revision as of 14:27, 2 October 2024
1. Open The Edge and check Notifications or search for the order itself.
2. If there is a pending Cancellation Request, it must appear on the order.
3. Click on ACCEPT CANCELLATION and the order will be cancelled.
4. After accepting the cancellation, Cancellation Acknowledged would appear on the order.
5. Cancel order in CS Backend and add a refund request. See How to Process Refund for Harvey Norman Order
