Difference between revisions of "Accepting Cancellation Request from Harvey Norman"
From crazysales
(Created page with "1. Open [https://hnmarketplace.the-edge.io/orders/supplier/order/ The Edge] and check Notifications File:Notif12HN.png 2. If there is a pending '''Cancellation Request'...") |
(No difference)
|
Revision as of 14:20, 2 October 2024
1. Open The Edge and check Notifications
2. If there is a pending Cancellation Request, it must appear on the order.
3. Click on ACCEPT CANCELLATION and the order will be cancelled.
4. After accepting the cancellation, Cancellation Acknowledged would appear on the order.
5. Cancel order in CS Backend and add a refund request. See How to Process Refund for Harvey Norman Order
