Difference between revisions of "Extra Payment"

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Line 3: Line 3:
 
Hi xxxxxxx,
 
Hi xxxxxxx,
  
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
+
Good day! Thank you for your purchase.
  
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method.  
+
We have confirmed the payment of $XXX from you for the item "XXX".
  
Please allow 2-3 working days for process.  Thank you.
+
However, the total cost of your purchase is $XXX which means that there is an extra payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method.
 +
 
 +
Please allow 2-3 working days for the refund process.  Thank you.
  
 
Kind regards,
 
Kind regards,
Line 23: Line 25:
 
Hi xxxxxxxxx,
 
Hi xxxxxxxxx,
  
Good day! We have confirmed the payment of $XXX for item "XXX". Thank you.  
+
Good day! Thank you for your purchase.
  
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you via the original payment method. In order to process the refund, please send your details using the following format:
+
We have confirmed the payment of $XXX from you for the item "XXX". Thank you.
 +
 
 +
However, the total cost of your purchase is $XXX which means there is an extra payment of $XXX. In this case, we are happy to refund this extra payment to you via the original payment method. In order to process the refund, please send your details using the following format:
  
 
Account Holder's Name:<br/>
 
Account Holder's Name:<br/>
 +
BSB<br/>
 
Account Number:<br/>
 
Account Number:<br/>
  
 
Looking forward to hearing from you soon
 
Looking forward to hearing from you soon
  
 
Kind regards,
 
 
Customer Service
 
 
 
'''With Bank Details:
 
 
Hi xxxxxxxxx,
 
 
Good day! We have confirmed the payment of $XXX for the item "XXX". Thank you.
 
 
However, the total cost of your purchase is $XXX which means there is an over-payment of $XXX. In this case, we are happy to refund this extra payment to you. A request has been sent to our accounting department to process your refund to your bank account. Kindly allow 2-5 business days for the refund to be completed. Thank you.
 
  
 
Kind regards,
 
Kind regards,
  
 
Customer Service
 
Customer Service

Revision as of 16:44, 21 May 2024

  • PayPal, Credit Card, AfterPay

Hi xxxxxxx,

Good day! Thank you for your purchase.

We have confirmed the payment of $XXX from you for the item "XXX".

However, the total cost of your purchase is $XXX which means that there is an extra payment of $XXX. In this case, we are happy to refund this extra payment to you via original payment method.

Please allow 2-3 working days for the refund process. Thank you.

Kind regards,

Customer Service




  • BPAY

No Bank Details:

Hi xxxxxxxxx,

Good day! Thank you for your purchase.

We have confirmed the payment of $XXX from you for the item "XXX". Thank you.

However, the total cost of your purchase is $XXX which means there is an extra payment of $XXX. In this case, we are happy to refund this extra payment to you via the original payment method. In order to process the refund, please send your details using the following format:

Account Holder's Name:
BSB
Account Number:

Looking forward to hearing from you soon


Kind regards,

Customer Service