Difference between revisions of "Non deliverable"
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Hi xxxxxxxxx, | Hi xxxxxxxxx, | ||
| − | Good day! We are sorry to inform you that | + | Good day! We are sorry to inform you that we are unable to ship your order to (Suburb+Postcode) because it is outside our shipping providers’ delivery zone. |
| − | We have given your order | + | We have given your order a highest priority but due to uncontrollable circumstances we will be unable to process the shipment. We would like to ask if you have an alternative address we could send this item to. If so, please reply to this email with your alternative delivery address in the following format: |
| − | Looking forward | + | • Complete Recipient Name<br> |
| + | • Contact Number<br> | ||
| + | • House/Unit Number and Street Name<br> | ||
| + | • Postcode<br> | ||
| + | • Town/City<br> | ||
| + | • State/Province<br> | ||
| + | |||
| + | On the other hand, if you do not have an alternative delivery address, we will process a full refund of $xxxxxx to you via original payment method. <br> | ||
| + | |||
| + | NOTE: Please be informed that your order will be cancelled without your consent if no reply is received within 14 days. <br> | ||
| + | |||
| + | Looking forward hearing from you soon. | ||
Best Regards, | Best Regards, | ||
Customer Service | Customer Service | ||
Latest revision as of 10:58, 21 September 2023
Hi xxxxxxxxx,
Good day! We are sorry to inform you that we are unable to ship your order to (Suburb+Postcode) because it is outside our shipping providers’ delivery zone.
We have given your order a highest priority but due to uncontrollable circumstances we will be unable to process the shipment. We would like to ask if you have an alternative address we could send this item to. If so, please reply to this email with your alternative delivery address in the following format:
• Complete Recipient Name
• Contact Number
• House/Unit Number and Street Name
• Postcode
• Town/City
• State/Province
On the other hand, if you do not have an alternative delivery address, we will process a full refund of $xxxxxx to you via original payment method.
NOTE: Please be informed that your order will be cancelled without your consent if no reply is received within 14 days.
Looking forward hearing from you soon.
Best Regards,
Customer Service
