Difference between revisions of "1 Finding On Hold Orders"
From crazysales
(Created page with "1. Go to [https://admin.crazysales.com.au/admin.php?dpt=custord&sub=new_orders Crazysales Backend] 2. Mark check on ''On Hold''' and click '''Search Now!''' button. file:o...") |
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1. Go to [https://admin.crazysales.com.au/admin.php?dpt=custord&sub=new_orders Crazysales Backend] | 1. Go to [https://admin.crazysales.com.au/admin.php?dpt=custord&sub=new_orders Crazysales Backend] | ||
| − | 2. Mark check on ''On Hold''' and click '''Search Now!''' button. | + | 2. Mark check on '''On Hold''' and click '''Search Now!''' button. |
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[[file:oh1.png]] | [[file:oh1.png]] | ||
| − | 3. | + | |
| + | 3. Click arrow up in the '''Order Time'''. | ||
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| + | [[file:oh2.png]] | ||
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| + | 4. Check all orders that are being on hold for '''1-14 days''' or more. On hold orders should be cancelled and refunded after 14 calendar days of being on hold if customer is unresponsive. | ||
Latest revision as of 14:50, 16 December 2022
1. Go to Crazysales Backend
2. Mark check on On Hold and click Search Now! button.
3. Click arrow up in the Order Time.
4. Check all orders that are being on hold for 1-14 days or more. On hold orders should be cancelled and refunded after 14 calendar days of being on hold if customer is unresponsive.
