Difference between revisions of "Ask for Video (eBay US Supermatchonline)"

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(Created page with "Good day! Thank you for contacting us. We sincerely apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forw...")
 
 
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Good day! Thank you for contacting us.
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*'''Ask for video via streamable.com'''
  
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We sincerely apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward some information to our technical department and supplier for checking and confirmation. It would be much appreciated if you could provide a short video that would show more details regarding your concern with your item. Once we receive this information, we will be able to correctly assess the problem and make appropriate arrangements to rectify your concern without delay.
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We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward a short video to our technical department for checking and confirmation. Kindly upload the short video to this website https://streamable.com and provide us the link after uploading so that we can see the video on our end.  
  
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Please send your video to "vicky_wei AT limei-trading DOT com" using your personal email. Also, kindly write down "Order #XXXXX" as reference in the email subject so that we can receive your attachment in time
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To upload the short  video, simply grab your smartphone and follow the steps below:<br>
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- Go to https://streamable.com/<br>
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- Click ‘Upload a video’<br>
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- You can then shoot a video / or upload one previously taken<br>
  
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Looking forward to hearing from you soon
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While uploading, a link will appear on the screen. Please ensure you allow time for the video to upload fully. When done uploading, please copy the link and kindly send it to us via this email and we will check the issue as soon as possible. Thank you for your help and cooperation.
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*'''Asking video for any electrical device/appliance without indication of any safety hazard via streamable.com:'''
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We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward some information to our technical department for checking and confirmation. It would be much appreciated if you could provide a short video that would show more details regarding your concern with your item. Kindly take a 10 to 30 seconds video of your item, upload it to this website https://streamable.com/ and provide us the link after uploading so that we can see the video on our end.
 +
 
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To upload the video, simply grab your smartphone and follow the steps below:<br>
 +
- Go to https://streamable.com/<br>
 +
- Click ‘Upload a video’<br>
 +
- Select and upload the video previously taken<br>
 +
 
 +
While uploading, a link will appear on the screen. Please ensure you allow time for the video to upload fully. When done uploading, please copy the link and kindly send it to us via this email and we will check the issue as soon as possible.
 +
 
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IMPORTANT REMINDERS:
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*Please unplug the item immediately after taking a short video and keep it in a safe place.<br>
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*Please refrain from using the item while waiting for our instructions or resolution to avoid further issues.<br>
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Thank you so much for your help and cooperation. We look forward to hearing from you soon.

Latest revision as of 11:32, 12 October 2022

  • Ask for video via streamable.com

We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward a short video to our technical department for checking and confirmation. Kindly upload the short video to this website https://streamable.com and provide us the link after uploading so that we can see the video on our end.

To upload the short video, simply grab your smartphone and follow the steps below:
- Go to https://streamable.com/
- Click ‘Upload a video’
- You can then shoot a video / or upload one previously taken

While uploading, a link will appear on the screen. Please ensure you allow time for the video to upload fully. When done uploading, please copy the link and kindly send it to us via this email and we will check the issue as soon as possible. Thank you for your help and cooperation.


  • Asking video for any electrical device/appliance without indication of any safety hazard via streamable.com:

We apologize for the inconvenience that this may have caused. In order for us to work out a solution for you, we need to forward some information to our technical department for checking and confirmation. It would be much appreciated if you could provide a short video that would show more details regarding your concern with your item. Kindly take a 10 to 30 seconds video of your item, upload it to this website https://streamable.com/ and provide us the link after uploading so that we can see the video on our end.

To upload the video, simply grab your smartphone and follow the steps below:
- Go to https://streamable.com/
- Click ‘Upload a video’
- Select and upload the video previously taken

While uploading, a link will appear on the screen. Please ensure you allow time for the video to upload fully. When done uploading, please copy the link and kindly send it to us via this email and we will check the issue as soon as possible.

IMPORTANT REMINDERS:

  • Please unplug the item immediately after taking a short video and keep it in a safe place.
  • Please refrain from using the item while waiting for our instructions or resolution to avoid further issues.

Thank you so much for your help and cooperation. We look forward to hearing from you soon.

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